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Driver assistance

Audi Q5 E Driver Assist problems by year

6 complaints filed with NHTSA about the Audi Q5 E's driver assistance. Phantom braking, automatic emergency braking, lane keeping, blind spot and collision warnings.

Driver Assist complaints by model year

YearDriver Assist complaintsCrashesInjuriesRecalls
20216010

Latest Q5 E driver assist complaints

2021 Audi Q5 EDriver assistance

I have had three occurrences where the Automatic Emergency Braking system and Forward Collision system have been activated for no reason. In one case the Q5 braked suddenly, and the seat belts tightened to the point that it made my passengers back sore. Fortunately, no vehicle was following close behind to cause a rear end collision. I another case I was stopped at a traffic light with a car also stopped in front of me and the seat belts tightened for no reason. It was very startling. The third instance I was...

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driving along a straight 2 lane road with no cars travelling in either direction and the AEB activated. The braking was violent. I am concerned that the AEB could activate on an interstate highway causing a serious accident. The date I used was just one occurance.

Filed Incident Forward collision avoidanceNHTSA 11590726
2021 Audi Q5 EDriver assistance

In several instances, my Audi Q5 has erroneously thought there was a road hazard and slammed on the brakes. It was terrifying. Luckily there were not cars close behind or they would have collided with my car. We took it to the dealer who adjusted the system they call "Pre-sense" but the car still slammed on its brakes for no reason a couple of months later.

Filed Incident Forward collision avoidanceNHTSA 11590488
2021 Audi Q5 EDriver assistance

The contact owns a 2021 Audi Q5E. The contact stated that the vehicle was initially taken to the dealer due to an accident unrelated to a failure; however, the contact stated that while his vehicle was being serviced at the dealer, he was notified by the technician that the VIN was included in NHTSA Campaign Number: 22V742000 (Back Over Prevention) however, during the software update, the infotainment module became corrupted and needed to be replaced. The vehicle had not yet been repaired. The contact stated that...

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the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 11,000. Parts distribution disconnect.

Filed Incident Back over preventionNHTSA 11520086
2021 Audi Q5 EElectrical systemDriver assistance

The contact owns a 2021 Audi Q5 E. The contact stated that when she purchased the vehicle the MMI (Multimedia Interface) system failed to load correctly. The contact stated that the dealer informed her that the system would upload later as the system was not communicating with Audi corporate and she would be able to finish the programming later. The contact stated that the vehicle was taken back to the dealer as messages that the navigation system was not loaded, the driver assistance was inoperable, the fuel gauge...

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display was incorrect, and the Lane Assist feature had failed. The contact stated that she had experienced the failure for the past year. The contact stated she received notification of NHTSA Campaign Number: 22V742000 (Back Over Prevention) several months ago and the dealer informed the state DMV that they were unable to repair the recall at the time. The contact stated that she had been communicating with the director at her state DMV as she was unable to have the dealer repair the vehicle. The contact stated that a case was not opened with her state DMV. The contact stated that the manufacturer and dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The approximate failure mileage was 10.

Filed Incident Electrical system · Lane departure · Back over preventionNHTSA 11503423
2021 Audi Q5 ETransmission & drivetrainElectrical systemDriver assistance

My vehicle was completely shut down. After towing to dealer and had the problem checked out, dealer service department had identify that the problem was the damage of the control module caused by possible liquid reaching to the gateway. This is what the recall is. However, dealer cannot do any repair but rather than forcing me to pay for replacing module part. Dealer claims that they are not aware of any such recall of (Manufacturer Recall Number90S9 NHTSA Recall Number21V947). Manufacturer should be responsible for correcting and paying for any the damage of the flaw in their vehicle design.

Filed Incident Power train · Electrical system · Lane departureNHTSA 11447707
2021 Audi Q5 EDriver assistance1 injury

The vehicle automatic emergency braking has engaged over 6 times when no vehicle or other object was in front of the vehicle. The aggressive hard braking has nearly caused rear ending accidents and has also caused a neck injury. The vehicle has been taken to the dealership to address. The dealership indicated they reduced the sensitivity/distance of the system. This has not resolved the problem, and Audi has indicated they have no other actions they can take.

Filed Incident Forward collision avoidanceNHTSA 11441634

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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