- The problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Vehicle safety record
2020 Audi Q7 Problems, complaints & recalls
No owner complaints about the 2020 Audi Q7 have been filed with NHTSA. It is covered by 5 recalls, the latest in December 2025 for the camera.
NHTSA data checked
CAbout as many problems as a typical Q7 year, for its age
- Complaints
- 0
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2020 Audi Q7 recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
- The risk
- An overheated heating element can increase the risk of a fire.
- The fix
- Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
- The risk
- Fuel pump failure can cause an engine stall, increasing the risk of a crash.
- The fix
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
- The problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- The risk
- During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
- The fix
- Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
- The problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
- The risk
- In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
- The fix
- Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
What owners say
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No complaints about the 2020 Audi Q7 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Audi Q7: every year compared
All Q7 years2020 Audi Q7 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Audi Q7 | 0 | 5 | C | |
| 2020 Acura RDX | 352 | 5 | F | Compare |
| 2020 Acura MDX | 228 | 8 | D | Compare |
| 2020 Lincoln Aviator | 111 | 30 | D | Compare |
| 2020 Lincoln Corsair | 62 | 16 | C | Compare |
| 2020 Land Rover Range Rover Sport | 50 | 8 | F | Compare |
| 2020 Lincoln Nautilus | 34 | 5 | C | Compare |
| 2020 Infiniti QX60 | 24 | 1 | B | Compare |
| 2020 Cadillac XT5 | 24 | 5 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Audi Q7
Does the 2020 Audi Q7 have any recalls?
Yes - NHTSA lists 5 recalls for the 2020 Audi Q7: camera (December 2025); camera (March 2023); fuel pump (July 2022); software (February 2021) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Audi Q7 had?
None have been filed with NHTSA so far.
Is the 2020 Audi Q7 a reliable vehicle?
Its Safety Index is 58 out of 100 (grade C: about as many problems as a typical Audi Q7 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Audi Q7 years have the most complaints?
2007 (95), 2014 (48), 2015 (46). See every Audi Q7 year compared.
What should I do if my 2020 Audi Q7 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data