The contact owns a 2024 Buick Envision. The contact stated that while driving 15-20 MPH, the brake pedal was depressed and the brakes failed to respond as needed, causing the vehicle to crash into a residence. The contact shifted into reverse(R), and the vehicle crashed into a porta-potty at a construction site. The vehicle shifted into park and stopped. The contact stated that the Driver Assist feature was operational during the failure. The contact sustained bruising and soreness to the right side of the body. The vehicle was drivable after the failure. The approximate failure mileage was 22,000.
Acceleration & cruise control
Buick Envision Acceleration problems by year
10 complaints filed with NHTSA about the Buick Envision's acceleration & cruise control. Unintended acceleration, surging, throttle problems and cruise or adaptive cruise faults.
Acceleration complaints by model year
Latest Envision acceleration complaints
The contact owns a 2021 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed on the freeway, the vehicle unintendedly accelerated around a corner, with the floor mat stuck under the pedal. The driver depressed the brake pedal for an extended time, but the vehicle continued accelerating. The driver pressed the park button, which slowed the vehicle, and the driver was able to pull over safely. There were no warning lights illuminated. The vehicle was taken to the local dealer,...
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and the owner was informed about a possible recall. The dealer determined the failure was due to a stuck floor mat and sudden unintended acceleration. The front and rear brakes were replaced along with the floor mat. The floor mat was PN: 84734211. The manufacturer was not contacted. The failure mileage was approximately 37,000. The VIN was not available.
On 12/18/2025 at approximately 5:00 pm, during rush hour traffic, while driving 60 mph on the expressway, my car automatically downshifted to drive1, the engine revved up significantly and the car reduced power and had sluggish acceleration. It did not come out of Drive 1 until I was able to get off the expressway and put the car in park. The car is available for inspection upon request. I was panicking in heavy traffic and cars were honking at me as I could not speed up. I took my car to the dealer but he could...
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not reproduce the exact problem. The vehicle or component has not been inspected by the manufacturer, police, insurance or representatives. There were not any warnings or messages prior to the symptoms. This is the second time this has happened within the eight months that I have leased the car.
The OnStar Telematics Module has malfunctioned and is causing SAFETY FEATURES to malfunction. It is causing the following to occur to the vehicle: 1. The faulty module is causing the car to shut OFF UNEXPECTEDLY MID DRIVE. Losing control of the vehicle instantly. No steering, no gas, no brake, no gear change. THIS can cause a CATASTROPHIC ACCIDENT at higher speeds on the highways. The battery is completely drained when technicians inspect it but the alternator is working properly. 2. Causes the vehicle's safety...
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features to malfunction and give alerts such as "Service Driver Assist", "Lane Departure Unavailable", "Forward Collision Assist Unavailable", "Steering Control Unavailable Soon". 3. Causes GPS, WiFi, and location system to fail. 4. OnStar safety button do not work 5. Causes the engine light to go on and off and causes the cars idling to run erratically. 6. The module causes NEW batteries to drain quickly, less than a year after purchase. I have had the car shut off on me twice MID DRIVE, I was lucky to be in areas of less concern and harm. I've had to purchase two batteries since the module malfunctioned. Less than a year apart. The dealership confirmed it was the Telematics Module January 2025. They have confirmed the part is on backorder and not covered under warranty. NO INDICATORS were given when the car shut off BOTH times that I may have noticed or heard.
The contact owns a 2024 Buick Envision. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and became stuck under the floor liner. The contact depressed the brake pedal to stop the vehicle however, the vehicle failed stop as needed. The contact pressed the park button and turned the vehicle off. The contact stated that the engine was smoking. The contact and her husband then exited the vehicle. The contact stated that it was a very scary moment due to the failure....
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The contact inspected the vehicle and confirmed that the accelerator pedal was stuck under the floor liner. The vehicle was towed to the dealer where it was diagnosed with a defective floor liner. The dealer informed the contact that the floor liner needed to be replaced. In addition, the contact was informed that the repair was covered under recall NHTSA Campaign Number: 24E066000 (Vehicle Speed Control, Equipment). The manufacturer was not made aware of the failure. The failure mileage was approximately 400.
The Instrument Panel Cluster failed and is completely gone black. Due to the failure, there is no speedometer, or other safety notifications being delivered to the driver. The lack of knowing your current speed, the speed cruise control is set at, along with zero safety notifications is a huge safety issue for the driver and passengers, other vehicles on the road and pedestrians, etc. All of the alert features failed, including the forward collision warning, parking collision warning, lane keeping assistance, etc....
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The component was inspected by the GMC dealer's shop the vehicle was purchased through, along with another GMC certified shop. There were zero warning lamps, message or other symptoms of the problem prior to the failure. After reading numerous on-line Buick/GMC forums, it appears this same issue has been prolonged and on-going across multiple Buick years, makes and models.
The contact owns a 2023 Buick Envision. The contact stated while parking the vehicle, the vehicle launched forward without warning, causing the vehicle to drive over the curb. The contact desperately depressed on the brake pedal and the vehicle came to a complete stop, causing damages to the front bumper and underneath the vehicle. The contact was able to park the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the dealer referred the contact to the manufacturer for assistance. The manufacturer was not contacted. The failure mileage was 760.
The contact owns a 2020 Buick Envision. The contact stated when pulled into a recycling center, the vehicle unattended accelerated, and crashed into a cement wall. The failure occurred within seconds. The contact did not recall any warning lights on the instrument panel. The air bags did not deploy. There were minor injuries to the left-hand upper thumb. The contact also stated his head hit the steering wheel and the right side of the face was swollen, and below the right knee was bruised. There was a medical...
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report from the Orthopedics clinic. There was no police report. The vehicle had damage to the front driver side quarter panel, the entire hood was lifted; however, the left front of the hood was higher up. The other damages were the bumper, lighting system, the front windshield cracked and shattered, and the rear windshield wiper was damaged due to the impact of the crash. The vehicle was drivable. The vehicle has not been diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,300.
Cruise control self engaged while going 65 mph. Hands were not anywhere near cruise control button. It was in the middle of a thunderstorm luckily didn't cause accident
Tl* the contact owns a 2017 buick envision. The contact stated that while his wife was driving at various speeds, the accelerator pedal was too small for her foot. The vehicle was taken to the cappellino buick gmc dealer located at 5411 transit rd, williamsville, ny 14221; (716) 650-4471 where it was confirmed that the accelerator pedal was too small but there was no remedy. The vehicle was not diagnosed or repaired. The manufacturer was not contacted and was not made aware of the failure. The failure mileage was 2,000.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data