Cadillac CT4 Problems by year

There was no separate advance warning immediately before the incident; the warning lamps and brake-assist message appeared when the malfunction began. I photographed the illuminated dashboard. A similar event had previously occurred in this vehicle, and I experienced substantially similar symptoms in another Cadillac CT4 supplied by Flexcar. I immediately reported the incident, stopped driving and followed Flexcar's towing and return instructions. The vehicle is now in Flexcar's possession and may be available for inspection through Flexcar, but access is outside my control. Flexcar states that it inspected and tested the vehicle but could not reproduce the condition. Flexcar has not provided diagnostic codes, technician findings, the inspection facility or detailed test results. To my knowledge, no authorized Cadillac dealership, manufacturer representative, police agency, insurer or independent service center has inspected or confirmed the malfunction. I opened a case with Cadillac Customer Assistance, but Cadillac has not inspected the vehicle. The intermittent malfunction affected braking response and created an immediate collision risk to me and other road users. The dashboard photographs document that the warning condition occurred despite Flexcar's later inability to reproduce it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

pulled over to the shoulder to shut the engine. I waited and in February it restarted without the engineer revving high. In April, it still revved high. When I took it to Ed Morse Cadillac in [[redacted]] in February 28, they indicated that it was a water pump failure and they replaced the water pump. I expressed that it was odd that a water pump could affect the vehicle engineer/transmission like it did when engine overheating is usually a warning of a water pump problem. The Odometer was at 73000 just over the 70000 warranty and Cadillac HQ agreed to pay for the repair. However, I continued to have the transmission problem or check engine light problem. I took it back several more times for the check engine light and even paid for a diagnostic. Ultimately, I had the same sudden downshift high engine rev on May 6th and brought it to the Brandon Cadillac again. This time they gave me a loaner and kept the car for a week and told me it was the transmission and that the core component would need to be replaced. The bill was for $4,449.83 for the repair on May 20, 2026. This time Cadillac HQ would not cover the repair even though there were other Cadiilacs with similar transmission issues. The Caddillac HQ Case Number is #[redacted] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

department confirmed that the vehicle suffered from the known defective transmission control valve covered under GM Special Coverage Bulletin N242480631 and tied to NHTSA Campaign 25V148. The dealership ordered the replacement valve body but aborted the repair after confirming that the control valve's failure caused massive internal fluid leaks and total mechanical destruction of the transmission assembly. The manufacturer is currently denying coverage for the complete transmission replacement, despite the fact that the total failure was consequential damage directly caused by the federally recalled, component defect.

The vehicle is at a GM dealership currently with all active codes and faulty equipment. I contacted GM and tried to get some help with this issue and they refuse to help since it is not on the recall list. There is a recall on these exact same parts on the exact same vehicle, GM said its VIN specific. The problem is still current. This vehicle is a major safety risk that obviously should have been included in the recall. There was no warning or no symptoms of this issue until the failure in the moment.