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1997-2025 · 14 model years

Lexus ES Problems by year

Owners have filed 79 complaints about the Lexus ES across 14 model years, and it has 5 recalls. The 2021 has the most complaints once its age is allowed for (28), while 1997, 2017, 2019 have far fewer than a typical year. The most reported problem area is the airbags, followed by the brakes.

Most complaints for its age202128 complaints · 1 recallSee the 2021
Complaints
79
Recalls
5
Crashes
9
Fires
0
Injuries
11
Deaths
0

ES complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20250100-C
20240200-D
20230200-C
202128110AirbagsF
202018130AirbagsF
20191100LightsA
20185010AirbagsC
20175000Body, doors & structureA
20169020BrakesC
20156020AirbagsC
20145000BrakesB
19990100-A
19980100-A
19972100Seats & seat beltsA

Most common ES problems

Lexus ES recalls 5

Latest ES complaints

2017 Lexus ESBody, doors & structure

Panaramic Sunroof Back Panel shattered while driving on the freeway, Nov. 6, 2026. The interior sunroof panel was closed, which prevented any glass from falling onto the two youth passengers in the back. The sound was like a gun shot or firework. It scared all four of us in the car. My three passengers and I were all concerned. The youth opened the interior panel and saw the glass shattered and closed it back. We were fortunately not hurt, though the bang sound when it happened was loud and I automaticly flinched...

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like when you duck when you hear something that sounds like a gunshot (I was able to continue driving, but still unsettling). The fact that it happened while driving on the freeway increases the risk. The incident has been reported to the dealer. It is available for inspection asap, until the part arrives. It has not been inspected by the dealer, manufacturer, insurance, etc. There were no warning lamps prior to the sunroof shattering. We would like the dealer to recall the sunroof as we know this is a known problem with my make and model and we have another vehicle that also has a panaramic sunroof that is one of the models that is also known to have this defect. If one of our children were driving the car, and is a beginning driver, this would exponentially increase the chance of risk. To reiterate the shattering of the glass is loud and could spook a new driver much more than an experienced one. The cost is roughly $4000 to fix and clearly not a safe situation or one which we should have to pay to fix. Please advise Toyota to remedy this manufacturer defect and safety issue asap. Thank you.

Filed Incident StructureNHTSA 11777141
2017 Lexus ESBody, doors & structure

Panaramic Sunroof Back Panel shattered while driving on the freeway, Nov. 6, 2026. The interior sunroof panel was closed, which prevented any glass from falling onto the two youth passengers in the back. The sound was like a gun shot or firework. It scared all four of us in the car. My three passengers and I were all concerned. The youth opened the interior panel and saw the glass shattered and closed it back. We were fortunately not hurt, though the bang sound when it happened was loud and I automaticly flinched...

Read the full complaint

like when you duck when you hear something that sounds like a gunshot (I was able to continue driving, but still unsettling). The fact that it happened while driving on the freeway increases the risk. The incident has been reported to the dealer. It is available for inspection asap, until the part arrives. It has not been inspected by the dealer, manufacturer, insurance, etc. There were no warning lamps prior to the sunroof shattering. We would like the dealer to recall the sunroof as we know this is a known problem with my make and model and we have another vehicle that also has a panaramic sunroof that is one of the models that is also known to have this defect. If one of our children were driving the car, and is a beginning driver, this would exponentially increase the chance of risk. To reiterate the shattering of the glass is loud and could spook a new driver much more than an experienced one. The cost is roughly $4000 to fix and clearly not a safe situation or one which we should have to pay to fix. Please advise Toyota to remedy this manufacturer defect and safety issue asap. Thank you.

Filed Incident StructureNHTSA 11777140
2019 Lexus ESLightsVisibility & wipers

The OEM triple beam headlights have water inside the headlight housing. This has is a very common issue with similar vehicles and has caused my light to stop functioning which is a safety hazard. Tons of people who own this vehicle with the triple beam headlights also suffer from this flaw. The headlight cannot be fixed by repairing the bulbs that stop functioning, the whole headlight must be replaced. It seems that these headlights were not sealed correctly from factory. Many owners pay to seal them if they notice the problem on time before it affects the light functionality.

Filed Incident Exterior lighting · Visibility / wiperNHTSA 11776200
2014 Lexus ESSeats & seat belts

The interior front seat material and internal structural components are degrading prematurely and shedding severe airborne particulate matter directly into the vehicle's closed cabin environment. This material releases highly microscopic synthetic fiber dust, shards, and minute flakes that continuously recirculate through the vehicle's HVAC ventilation system while driving. The circulating fiber particles cannot be seen under ordinary indoor light but become brightly reflective and visible in direct sunlight. These...

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minute synthetic shards physically land on the my body, embedding under nails and into clothing fabrics, causing mechanical skin irritation and an ongoing, severe physical burning sensation across the skin barrier.

Filed Incident SeatsNHTSA 11776192
2015 Lexus ESBrakes

Was driving the car on the highway and all of a sudden a bunch of warning lights came on, the Brake/slip/master warning indicators illuminated and the brakes stopped working. Luckily, without causing an accident or injury, we made it to the shoulder and called a tow truck. Was able to get it to Lexus and the vehicle was diagnosed with DTC C1391. Lexus Customer Support Program ZLM identifies C1391 as one of the DTCs associated with certain internal malfunctions of the Brake Booster Assembly on certain 2013-2015 ES 300h vehicles. Lexus declined assistance.

Filed Incident Service brakesNHTSA 11775172
2017 Lexus ESOther & unknown

My car was not really hired just front bumper cover was and number plate was damaged

Filed Incident Unknown or otherNHTSA 11769748

Questions about the Lexus ES

Which Lexus ES years have the most problems?

By the number of complaints owners filed with NHTSA: 2021 (28), 2020 (18), 2016 (9). Allowing for how long each has been on the road, the 2021 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Lexus ES years have the fewest complaints?

Among model years that have been on the road for at least three years, 1998, 1999, 1997 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other ES years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Lexus ES problems?

Across every model year, owners report problems with the airbags (37), brakes (9), body, doors & structure (4) most often.

How many recalls does the Lexus ES have?

NHTSA lists 5 recalls across all Lexus ES model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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