2017 Lexus ES Problems, complaints & recalls

like when you duck when you hear something that sounds like a gunshot (I was able to continue driving, but still unsettling). The fact that it happened while driving on the freeway increases the risk. The incident has been reported to the dealer. It is available for inspection asap, until the part arrives. It has not been inspected by the dealer, manufacturer, insurance, etc. There were no warning lamps prior to the sunroof shattering. We would like the dealer to recall the sunroof as we know this is a known problem with my make and model and we have another vehicle that also has a panaramic sunroof that is one of the models that is also known to have this defect. If one of our children were driving the car, and is a beginning driver, this would exponentially increase the chance of risk. To reiterate the shattering of the glass is loud and could spook a new driver much more than an experienced one. The cost is roughly $4000 to fix and clearly not a safe situation or one which we should have to pay to fix. Please advise Toyota to remedy this manufacturer defect and safety issue asap. Thank you.

like when you duck when you hear something that sounds like a gunshot (I was able to continue driving, but still unsettling). The fact that it happened while driving on the freeway increases the risk. The incident has been reported to the dealer. It is available for inspection asap, until the part arrives. It has not been inspected by the dealer, manufacturer, insurance, etc. There were no warning lamps prior to the sunroof shattering. We would like the dealer to recall the sunroof as we know this is a known problem with my make and model and we have another vehicle that also has a panaramic sunroof that is one of the models that is also known to have this defect. If one of our children were driving the car, and is a beginning driver, this would exponentially increase the chance of risk. To reiterate the shattering of the glass is loud and could spook a new driver much more than an experienced one. The cost is roughly $4000 to fix and clearly not a safe situation or one which we should have to pay to fix. Please advise Toyota to remedy this manufacturer defect and safety issue asap. Thank you.

years and he said it is my transmission and quoted me $10,000+. He also had zero empathy, could not tell me why my car all of the sudden "died" and essentially said, "these things happen and it is what it is." Those were actually his exact words. No one can explain why the transmission failed when I have had the car serviced routinely by the dealership from where the car was purchased. I just had the car serviced in July. I had no indication that the car was malfunctioning. I am unsure if the transmissions need to be recalled but this is a serious safety concern.