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1998-2022 · 22 model years

Lexus IS Problems by year

Owners have filed 49 complaints about the Lexus IS across 22 model years, and it has 9 recalls. The 2014 has the most complaints once its age is allowed for (12), while 2016 has far fewer than a typical year. The most reported problem area is the fuel system, followed by the engine & cooling.

Most complaints for its age201412 complaints · 0 recallsSee the 2014
Complaints
49
Recalls
9
Crashes
2
Fires
0
Injuries
1
Deaths
0

IS complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20220100-C
20212010-D
20207000Fuel systemF
20192000Visibility & wipersB
20183000Body, doors & structureB
201711000Fuel systemF
20162000Fuel systemA
20159000Electrical systemD
201412010Electrical systemF
20100100-B
20090200-C
20080300-D
20070300-D
20060700-F
20050100-B
20040100-B
20030100-B
20020100-B
20010100-B
20000100-B
19991100-C
19980100-B

Most common IS problems

Lexus IS recalls 9

Air bags

06V096000133 vehicles affected

On certain vehicles, due to improper assembly of the air bag inflator, which is used in the side air bag, the curtain shield air bag, and the knee air bag assembly, some inflators were produced with an insufficient amount of the heating agents necessary for...

Latest IS complaints

2020 Lexus ISFuel system

Component or System Failure: The low-pressure in-tank fuel pump assembly and integrated fuel level sending unit failed. While driving, the vehicle suffered sudden fuel starvation and lost all motive power. The dealership verified that the car ran out of gas because the fuel level sending unit - which is mechanically integrated into the in-tank fuel pump module assembly - failed and transmitted completely incorrect levels to the dashboard. The component remains intact at the dealership and is available for inspection. ...

Read the full complaint

Safety Risk: My safety was put at extreme risk. At 7:30 PM in pitch-black conditions, I was traveling at 60 mph on the interstate when the engine suddenly died. Because the dashboard gauge falsely indicated a half-tank of fuel, I had zero warning. I had to desperately coast a dying vehicle across dark, active highway lanes toward an exit. I could not make the exit and was forced onto the shoulder, stopping dangerously close to active traffic. Stranding a powerless vehicle on a dark, high-speed interstate shoulder leaves occupants highly vulnerable to a catastrophic rear-end collision. Warning Signs & Symptoms: There were absolutely no advanced warning lamps, low fuel lights, or check engine messages prior to the failure. The dashboard gauge actively misled me by showing a half tank of gas. The vehicle gave zero indication of an issue until it suddenly sputtered and lost acceleration at high speed. The car then shut itself off completely on the roadside. No dash indicators illuminated until after the vehicle had died and a restart was attempted, at which point the check engine light came on.

Filed Incident Fuel / propulsion systemNHTSA 11775499
2017 Lexus ISAirbags

my 2017 Lexus IS 300. While the vehicle was parked and not involved in a collision or crash, the driver-side rear curtain/side airbag unexpectedly deployed/exploded. There was no impact or event that should have caused an airbag deployment. The deployment occurred with significant force and caused damage inside the vehicle. The force of the deployment caused the roof/headliner area to become damaged and warped, and debris was violently discharged into the passenger compartment. The event was unexpected and created a significant risk of injury to anyone who could have been inside or near the vehicle.

Filed Incident Air bagsNHTSA 11768742
2020 Lexus ISOther & unknown

While I was driving, my sunroof on the top exploded. There was no rock impact, no external or internal impact. I called Lexus and they told me it's not covered. The Lexus representative said to submit a claim with triple A cus it'll be at least 5k to take out everything and replace it. They won't fix it themselves.

Filed Incident Unknown or otherNHTSA 11763634
2020 Lexus ISOther & unknown

Sunroof exploded outwards while driving on the freeway. Temperature about 56degrees F, humidity 92% pressure 29.94. Unsafe, glass exploding, sharp glass

Filed Incident Unknown or otherNHTSA 11763596
2017 Lexus ISAirbags

Rear Driver side curtain air bag exploded while my car was parked. Happened around noon. It would have caused serious bodily injury to myself and passengers if we were in the vehicle.

Filed Incident Air bagsNHTSA 11763511
2014 Lexus ISAirbagsCrash

I was in a collision accident where the front of my vehicle was impacted. The airbag did not deploy.

Filed Incident Air bagsNHTSA 11755966

Questions about the Lexus IS

Which Lexus IS years have the most problems?

By the number of complaints owners filed with NHTSA: 2014 (12), 2017 (11), 2015 (9). Allowing for how long each has been on the road, the 2014 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Lexus IS years have the fewest complaints?

Among model years that have been on the road for at least three years, 2016, 2019, 1998 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other IS years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Lexus IS problems?

Across every model year, owners report problems with the fuel system (14), engine & cooling (9), electrical system (8) most often.

How many recalls does the Lexus IS have?

NHTSA lists 9 recalls across all Lexus IS model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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