Opened hood latch and the mechanism seizes and won't relatch or close completely causing hood open warning light and chime during driving. Not able to drive on highway for fear of high speed could cause safety risk if hood unlatches. Had to return to dealer to repair at cost
Body, doors & structure
Lexus IS Body problems by year
5 complaints filed with NHTSA about the Lexus IS's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.
Body complaints by model year
Latest IS body complaints
I've owned my 2014 Lexus IS 250 for over 10 years. I've almost always kept my car covered in a garage at work and at home, and I've never had a problem with the dashboard until now. Just last month (October 2025), my dashboard started melting and getting extremely shiny and sticky during the day - so much so that I can't see out my front windshield because of the glare from the shiny dashboard, making it very dangerous to drive. After my car is out of the sun for a while (like my garage), the dashboard eventually...
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cools down and is no longer shiny or sticky. It has a cloudy, smudged look. However, once I start driving again during the day, the sticky, melting, and shiny dashboard returns. I've tried calling Lexus Corporate to assist with this serious safety issue, but they refuse to help, claiming my car wasn't part of the sticky, melting dashboard campaign. I am extremely disappointed with Lexus Corporate, as my family and I have been very loyal Toyota / Lexus customers for over 35 years. I've taken my car to my local Lexus dealer for inspection, who has confirmed the issue and provided me a quote to replace the dashboard for over $2,400. I hope Lexus Corporate would reconsider and do the right thing by replacing my faulty, dangerous dashboard.
The contact owns a 2017 Lexus IS 200t. The contact stated that while the vehicle was parked in the rain, water leaked into the dashboard causing the headlights to fail. The contact took the vehicle to an independent mechanic, and it was determined to be a manufacturing defect. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
All four (4) door actuators stopped working or work intermittently. This is a known issue with both front and rear driver and passenger doors. Automobile doors will not open.
The paint is cracking and peeling off. Car is in great shape otherwise and has been kept clean and well maintained. Unsure why the paint is coming off.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data