Visibility & wipers

Lexus IS Visibility problems by year

3 complaints filed with NHTSA about the Lexus IS's visibility & wipers. Windshields, wipers, defrosters, mirrors, backup cameras and glare.

Visibility complaints by model year

'98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 1'14 '15 '16 '17 '18 '19 '20 '21 '22

Year	Visibility complaints	Crashes	Injuries	Recalls
2019	1	0	0	0
2015	1	0	0	0
2014	1	0	0	0

Latest IS visibility complaints

2014 Lexus IS Body, doors & structure Visibility & wipers

I've owned my 2014 Lexus IS 250 for over 10 years. I've almost always kept my car covered in a garage at work and at home, and I've never had a problem with the dashboard until now. Just last month (October 2025), my dashboard started melting and getting extremely shiny and sticky during the day - so much so that I can't see out my front windshield because of the glare from the shiny dashboard, making it very dangerous to drive. After my car is out of the sun for a while (like my garage), the dashboard eventually...

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cools down and is no longer shiny or sticky. It has a cloudy, smudged look. However, once I start driving again during the day, the sticky, melting, and shiny dashboard returns. I've tried calling Lexus Corporate to assist with this serious safety issue, but they refuse to help, claiming my car wasn't part of the sticky, melting dashboard campaign. I am extremely disappointed with Lexus Corporate, as my family and I have been very loyal Toyota / Lexus customers for over 35 years. I've taken my car to my local Lexus dealer for inspection, who has confirmed the issue and provided me a quote to replace the dashboard for over $2,400. I hope Lexus Corporate would reconsider and do the right thing by replacing my faulty, dangerous dashboard.

2015 Lexus IS Visibility & wipers

Lexus had a recall for a faulty servo motor back in 2021. The recall work was performed; however, the same issue is happening again. The airflow on the "head only" setting comes out extremely low and blows air on the feet. This is the second malfunction for this electrical component within a four year period and shows faulty components being placed in vehicles. This can become a very dangerous situation if air or heat is not flowing properly from the vents. It can create situations where driver is not comfortable due to any health conditions or other reasons, and can create a potential accident hazard.

2019 Lexus IS Visibility & wipers

The dashboard appears to be decomposing, creating a sticky top layer which in addition to being extremely uncomfortable is reflective in direct sunlight obscuring general visibility and oncoming traffic. There was a similar occurrence with previous Toyota and Lexus models: The Problem - The dashboards in certain Toyota and Lexus models, particularly those from 2003-2011, were made with a material that was prone to melting and becoming sticky under prolonged exposure to heat and sunlight. This could lead to the...

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dashboard cracking, becoming glossy, and even oozing a sticky, shiny substance. Affected Models - Most commonly affected models included the 4th Generation 4Runner, 3rd Generation Avalon, 6th Generation Camry, 1st Generation Camry Hybrid, 1st Generation Sienna, and 1st Generation Solara. Toyota's Response - Toyota responded to the issue with various measures, including: Warranty Extensions: Toyota announced extending warranty coverage on affected dashboards to 10 years for some models. Customer Campaigns - Some Toyota models were the subject of specific campaigns to address the sticky dashboard issue. Reimbursement Programs: Toyota offered reimbursement for repairs performed on affected dashboards. Class Action Lawsuits - Several class action lawsuits were filed against Toyota and other automakers due to the melting dashboard issue. Safety Concerns - The melting dashboards could also cause glare on the windshield, making it difficult for drivers to see, which raised safety concerns.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data