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2002 Cadillac Deville Steering problems

Owners have filed 18 complaints about the 2002 Cadillac Deville's steering with NHTSA - 10% of all its complaints, most recently on May 26, 2020. They describe 4 crashes, 0 fires and 1 injury. Loss of power steering, stiff or loose steering, wandering, column and rack problems.

Complaints
18
Recalls
1
Crashes
4
Fires
0
Injuries
1
Deaths
0

Steering recalls for the 2002 Cadillac Deville

Steering: gear box (other than rack and pinion)

02V067000249 vehicles affected

The problem
Certain passenger vehicles were built with missing or under-torqued steering gear attachment bolts. If a bolt is missing, the driver may notice uneven steering response or unusual noises during turns.
The risk
If the left bolt is missing and the right mounting strap fails, steering control is lost and a vehicle crash could result.
The fix
Dealers will inspect the vehicles for presence and proper torque of both steering gear bolts. Owner notification began april 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300 or cadillac at 1-800-458-8006.

Steering complaints

SteeringEngine & cooling

I was going to drop off some trash bags in dumpster around the block from my house.And was parked next to it at aptments street.I put the car in park turned off engine and removed the keys popped the trunk removed trash bags closed trunk and got back in driver seat placed key in just as always real easy going and tried to turn it for hour in hot sun then walked home called tow truck were we brought it home were I live my house and cost $164.00 Dollars and is in same condition as of now. *Tr

Filed Incident Steering · EngineNHTSA 11325916
SteeringAcceleration & cruise controlBrakesCrash

While driving the car will shut down and I will lose power steering and power brakes and I'm pretty sure my air bags are not working either

Filed Incident Steering · Vehicle speed control · Service brakesNHTSA 11320866
SteeringAirbagsBrakesCrash1 injury

Wild traveling far right lane 45 mile-an-hour 5 lane major road in michigan hit pothole lost all control of the vehicle beard left into oncoming traffic struggled car back to the right took over 1 miles to finally come to an abrupt stop at a four foot concrete barrier in front of a car dealership airbags did not deploy loss of control brakes steering very hard

Filed Incident Steering · Air bags · Service brakesNHTSA 10862037
SteeringBrakes

Tl* the contact owns a 2002 cadillac deville. The contact stated that while reversing at approximately 3 mph, the steering wheel seized as the brakes failed to respond without warning. The contact mentioned that the failure occurred after the vehicle was serviced under nhtsa campaign number: 14v355000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 9,045.

Filed Incident Steering · Service brakesNHTSA 10668020
SteeringElectrical systemBrakesEngine & cooling

Tl* the contact owns a 2002 cadillac deville. While driving approximately 65 mph, the engine stalled, the brakes seized, and the steering wheel became difficult to turn. The air bag and engine lights illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the key cylinder was defective and needed to be replaced. The manufacturer was not made aware of the issue. The failure mileage was 202,000.

Filed Incident Steering · Electrical system · Service brakes · EngineNHTSA 10663353
SteeringElectrical system

Tl* the contact owns a 2002 cadillac deville. The contact stated that the steering wheel and ignition became inoperable. The failure has recurred on several occasions. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 100,000. Mailed out 01/13/15*lj

Filed Incident Steering · Electrical systemNHTSA 10662886
SteeringTransmission & drivetrainDriver assistance

The steering wheel is vary hard to turn and make a hard grinding noise. Experienced an jarring event in traffic and the car cut off. No braking power. While driving there is vary little power. *Tr

Filed Incident Steering · Power train · Electronic stability control (ESC)NHTSA 10643249
SteeringAirbagsSeats & seat belts

Tl* the contact owns a 2002 cadillac deville. The contact stated that while driving at various speeds, the telescopic steering wheel moved up, down, inwards and outwards independently. In addition, the front driver seat independently moved back and forth. The contact also stated that the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact received nhtsa campaign number: 14v355000 (electrical system) and stated that the part was unavailable. The dealer was uncertain when the...

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part would become available to service the vehicle under the recall. The manufacturer was not notified of the failure. The contact did not experience the failure related to the recall. The approximate failure mileage was 35,000.

Filed Incident Steering · Air bags · SeatsNHTSA 10633648
SteeringElectrical system

Im desperate. On four occasions the car cuts out.This morning doing 35mpg the car went dead.No steering---really scary. This is the fifth time this has happened.Cad. Admits the problem but does not have the part. They refuse to give me any alternative.Please please see if you can do anything to resolve this very serious problem this is my second attempt to express my concerns. *Tr

Filed Incident Steering · Electrical systemNHTSA 10631244
SteeringCrash

Tl* the contact owns a 2002 cadillac deville. While driving approximately 55 mph, the steering wheel seized. As a result, the contact drove the vehicle into a ditch. There were no injuries and a police report was filed. The vehicle was towed to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 127,000. Updated 10/23/14*cn the consumer stated while driving the steering column would lock up. Updated 8/10/2015*js

Filed Incident SteeringNHTSA 10626435
SteeringElectrical system

Tl* the contact owns a 2002 cadillac deville. The contact stated that while driving at approximately 5 mph, the steering wheel became hard to maneuver.The contact stated that she was unable to park the vehicle and it had to be towed. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch was defective and needed to be replaced. The manufacturer had not been made aware of problem. The approximate failure mileage was 82,000. The vin was not available.

Filed Incident Steering · Electrical systemNHTSA 10604554
SteeringSuspensionBrakes

Front wheel bearings have dangerously failed prematurely two times in 113,000 miles. Failed dangerously at 60,000 and 113000 miles. This resulted in front wheel shimmy (shaking steering wheel excessively) at high speeds and at all times when braking. Felt like I was loosing brakes when braking down a hill. When car is jacked up wheel rocked back and forth about 2 inches. Seems to me that this is a common problem on gm cars that use the cartridge type of wheel hub bearing assemblies as indicated by numerous post on the internet and my personal experience as an auto mechanic. *Tr

Filed Incident Steering · Suspension · Service brakesNHTSA 10496943
SteeringBody, doors & structure

Tl*the contact owns a 2002 cadillac deville. The contact stated that when he parks his vehicle, the steering column sporadically locks and becomes extremely difficult to unlock. He took the vehicle to the dealer and they stated that the failure may be caused by a pin in the steering column, the ignition, and the cylinder. The vehicle was repaired, but the failure recurred immediately afterwards. The contact filed a formal complaint with the manufacturer. The failure mileage was 26,000 and current mileage was 69,343. Updated 02/12/08. *Lj the front doors would not open

Filed Incident Steering · Latches / locks / linkagesNHTSA 10215350
Steering

Tl*the contact owns a 2002 cadillac deville. While driving 55 mph, the contact noticed a vibration coming from the steering column. As the speed increased, the vibration worsened and the steering wheel wobbled. He took the vehicle to the dealer four times and they identified the failure, but did not offer a solution. The manufacturer did not provide any assistance. The failure mileage was 46,000 and current mileage was 49,000.

Filed Incident SteeringNHTSA 10207684
SteeringTransmission & drivetrainAcceleration & cruise controlCrash

A 2002 cadillac deville dhs 4-door sedan was originally parked head-first into a parking space. When the driver started the ignition, stepped on the brake and then put the vehicle into the reverse gear "r", slowly and partially releasing the brake, the vehicle moved back normally as expected. After about 15 feet, the driver turned the steering wheel to the right to maneuver the vehicle into position to leave the parking lot. At that moment, the engine unexpectedly revved up, the brakes failed, the vehicle...

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accelerated in the reverse direction, the steering mechanism failed (driver's actions on the steering wheel had no impacts on the actual motions of the front wheels), and a significant "clanking" noise (as if some major components in and around the engine compartment area had been broken) was clearly noticeable. The vehicle came to a stop after scratching the side of another parked 4-door sedan and subsequently hitting a sign post about 35 feet from its original position. The vehicle could be seen with its engine compartment lowered and the fenders "rested" on and touching the front wheels, as if the front axle had broken. Loose bearings / nuts could be found in the vicinity of the vehicle. The vehicle became inoperable. *Nm

Filed Incident Steering · Power train · Vehicle speed controlNHTSA 10154368
SteeringEngine & coolingAirbagsAcceleration & cruise controlSeats & seat belts

Problems with cruise control and air bag light.*Mr the cruise control light on the steering wheel remained lit, often for several days. The air bag light illuminates intermittently but the dealer indicated that nothing could be done unless the light was on when the vehicle was bought to the dealer. The power steering pump has been replaced, the engine block cracked. The driver's seat failed. *Nm

Filed Steering · Engine and engine cooling · Air bags · Vehicle speed control · SeatsNHTSA 10083414
SteeringLights

The headlights and steering did not work properly.*Jb

Filed Steering · Exterior lightingNHTSA 10006970
SteeringVisibility & wipers

Loud intermitent grinding noise hear when steering turned when backing outand turning wheel car driven less than 100 miles. As car milage increases noise is becoming more constent. Windshield the rubber gaskets on both sides is installed on top of the glass instead of in the groves provided.This allows road salt and other debris to accomulate at bottom corners of windshield. This causes a messey appearance and will eventually cause corrosion. In the event of an accident the windshield may pop out degrading the body integrity. Poor alignment. All points with the exception of the rear camber could be adjusted to specifications except the rear camber.*Ak

Filed Incident Steering · VisibilityNHTSA 754482

Cadillac Deville steering complaints by year

Deville steering problems, every year

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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