- The problem
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- The risk
- If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
- The fix
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Electrical system
2004 Cadillac Deville Electrical problems
Owners have filed 49 complaints about the 2004 Cadillac Deville's electrical system with NHTSA - 28% of all its complaints, most recently on April 24, 2020. They describe 2 crashes, 2 fires and 1 injury. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
- Complaints
- 49
- Recalls
- 1
- Crashes
- 2
- Fires
- 2
- Injuries
- 1
- Deaths
- 0
Electrical recalls for the 2004 Cadillac Deville
Electrical complaints
Car will not start when I turn the key checked the fuses all good check the battery good. Then it started next day drove home from work and power turned off in the middle of the street power steering started to lock as I managed to pull off in to a parking lot. Started once again, made it home. Next day was able to stard vehicle drove to work, once it was time for me to head home tried starting car and nothing nothing I can open trunk with key fob can't open gas tank door from inside manually. My car is saying air bag light constantly. Also I have a consistent squeak ing/grinding on the front driver wheel
I was driving the car it was doing just fine once I parked the car came back to start the car the engine would turn over but it would not start once I had tried about 12 times it decided to start and there was something blowing sounding like it just might be the air on sometime I would come to the start the car battery would be dead
Tl* the contact owns a 2004 cadillac deville. While the vehicle was stationary, both the rear passenger and driver side windows malfunctioned. The contact stated that the windows failed to close when prompted due to a fractured motor. The vehicle was taken to be repaired at goodyear where the rear passenger and driver side regulators and motors were replaced. The manufacturer was made aware of the failure. The failure mileage was 72,600. Updated 06/07/17*lj *cn
Tl* the contact owns a 2004 cadillac deville. The contact stated that while stationary, the ignition key would not go into the ignition when prompted. The contact stated that the vehicle would not start due to the failure. The vehicle was taken to the dealer where the lock cylinder was replaced as well as the key. The manufacturer was made aware of the failure. The failure mileage was 130,000.
Tl* the contact owns a 2004 cadillac deville. The contact stated that the vehicle stalled due to a loose connection with the core pertaining to the key and the ignition switch. The contact was later notified of nhtsa campaign number: 14v355000 (electrical system) and took the vehicle to the dealer to receive the recall repair. The contact expressed concerns to the manufacturer that the cylinder core and the ignition switch may be faulty, but they refused to provide the remedy to replace the parts, indicating that the remedy for the recall was sufficient. The contact disagreed with the manufacturer. The failure mileage was not available. Parts distribution disconnect.
Tl* the contact owns a 2004 cadillac deville. The contact stated that the front driver side power seat moved forward independently. The dealer replaced the two power seat fuses. The same day, after the repair was performed, a burning odor and smoke emitted inside of the vehicle due to an electrical short circuit within the power seat. The dealer then removed the breaker. There were no flames present. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
Tl* the contact owns a 2004 cadillac deville. The contact received notification of nhtsa campaign number: 14v355000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2004 Cadillac deville. Consumer writes in regards to ignition switch recall repairs and requests reimbursement assistance. *Smd the consumer stated the ignition switch was replaced prior to the recall announcement. *Jb
2004 Cadillac deville. While driving vehicle, the ignition shut off completely. *Ta the consumer was on an incline, so the vehicle rolled to a stop. *Jb
Tl* the contact owns a 2004 cadillac dts. The contact stated that while driving approximately 5 mph, the vehicle stalled. The vehicle was able to restart. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign id number: 14v355000 (electrical system) however, the part needed for the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Consumer received a recall notice regarding the key ring. According to the recall notice, the parts were not available. *Jb
2004 Cadillac deville. Consumer states vehicle was involved in car accident and he no longer owns the vehicle. The vehicle was in the possession of the police, last. *Ta
2004 Cadillac deville key got stuck in the ignition. *Mw the consumer stated even before he received the recall notice, he experienced a problem with the key getting stuck in the ignition. When the he twisted the key, to remove it from the ignition, the key broke. The consumer made an appointment, to have the recall issue taken care of. However, when he arrived at the dealer, he was informed the parts were not available. *Jb
Tl* the contact owns a 2004 cadillac deville. While driving 45 mph over a bump, the vehicle stalled. The vehicle was taken to an independent mechanic for diagnostic testing, but the results were unknown. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 14v355000 (electrical system). The manufacturer was not made aware of the failure. The vin was not available. The failure mileage was 75,000.
Main computer failed while driving causing total loss of power. One pin was bad in the computer that controls the cars fuel, engine, etc. Replaced the defective computer costing over $1,000. Prior to the failure the check engine light came on many times. The computer did not store a code for this problem. This total loss of power is a costly safety issue. *Tr
Driving from exit ramp onto highway car was very difficult to keep in center of lane, is seems to be better after stability system replaced in steering column. Was not called in for recall of keys until, 12/05/14. Heater stopped working by 50%, electric door lock stopped working approx same time. Brakes not working as well, same time frame. Everything was checked out in feb; this year, although started noticing steering problems august, september., 2014. I thought it was a slow leak in the tire causing the...
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steering problem, although now believe it had something to do with the stability control system, steering column area. We were charged for the repair, even though it falls under the recall complaints. What we thought was going to be a $100 or $150.00 Job, as I ok'd them to use the multi-point inspection machine and check anti freeze level, costs us $688.15. The first estimate was over $4,000, unbelievable, in which the agent said " they had to pay the mechanic for his labor". $533.76 For labor, $131.50 For a part which is a recall. Service stability control system . I will be going back to talk with gmc manager. *Tr
Tl* the contact owns a 2004 cadillac deville. The contact received a recall notice for nhtsa campaign number: 14v355000 (electrical system). The contact received an updated notice stating that the parts to remedy the vehicle were unavailable. The contact took the vehicle to the dealer and they verified that the parts were not available. The contact stated that when he went to start the vehicle, the engine would not turn over. All electricity to the vehicle failed and no lights were illuminated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
2004 Cadillac deville consumer seeking reimbursement for out of pocket expenses *cn the consumer stated on september 13, 2013, he could not get the vehicle to start, until he jiggled the ignition key. The ignition switch was replaced. The dealer informed the consumer, the ignition was not part of the recall, only the ignition key was. *Jb
Tl* the contact owns a 2004 cadillac deville. The contact received a notification for nhtsa campaign number: 14v355000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 cadillac deville. The contact stated that the key failed to release from the ignition switch. The contact had to disconnect the battery cables in order for the vehicle shut off. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 100,000. Updated 12/19/14*cn the consumer stated the vehicle was repaired. The owner paid out of pocket for the repair. Updated 05/27/2015 *js
9/30/10 - Could not start or remove key from ignition, had to have vehicle towed from parking lot to dealership, had cylinder lock and key replaced. 12/10/13 - Key is stuck in on position, drove straight to dealership (since we could not turn the car off), had to replace cylinder lock and key again. *Tr
Tl* the contact owns a 2004 cadillac deville. The contact stated that while driving 65 mph, the vehicle stalled and every light on the instrument panel illuminated as he lost control of the steering wheel. Months later, the contact received notification of nhtsa campaign number: 14v355000 (electrical system). The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Tl* the contact owns a 2004 cadillac deville. The contact received a recall notice for nhtsa campaign number: 14v355000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Driving east on flamingo st, las vegas, hit dip in road, suddenly, went dead. No power, engine died, hit from behind, airbags did not deploy. Went hospital by ambulance, with neck brace, iv drip, spent one night, went doctor next day. Car taken repair shop, per geico insurance adjuster. Went to this doctor for two years, then another doctor at v.A. Hospital, to this date. Had shots to low back, neck, many chiropractor treatments, with various pills, such as oxycodone, hydocodone and other narcotics for pain....
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Having to shots in low back this month, 29 oct 2014. The accident was investigated by las vegas state police department. Damage to my car was over $20,000. Dollars, geico would not replace, had to sell, suffered lost after 5 months. It was never correct after accident. Purchase 2005 new cts, it shut off while driving, traded it for 2005 cadillac deville, with 13,000 miles, engine leaked oil before warranty off, dealer refused to do anything. Now at 200,000 miles, it leaks 2-3 quarts between oil changes. Does not burn, engine was developed with defect, it leaks oil from bottom. I have spent thousands of dollars to repair. Found over 200 owners have same problems with deville, leaking oil. Reported to gm, they said nothing could be done, refused to assist in repairs or fix the problem. *Tr
Tl* the contact owns a 2004 cadillac deville. The contact received a recall notification for nhtsa campaign number: 14v355000 (electrical system) and stated that the part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 11/20/14*cn
Cadillac Deville electrical complaints by year
Deville electrical problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data