Vehicle safety record

2009 Chalet Arrowhead Problems, complaints & recalls

Owners have filed 1 complaint about the 2009 Chalet Arrowhead with NHTSA, most often about the body, doors & structure (1). It is covered by 1 recall, the latest in September 2013 for the latches / locks / linkages. For comparison, the 2008 has 0 and the 2010 has 0.

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NHTSA data checked 17 hours ago

39/100Safety Index

DMore problems than a typical Arrowhead year, for its age

#399 most complained-about 2009 vehicle

Complaints: 1
Recalls: 1
Crashes: 0
Fires: 0
Injuries: 0
Deaths: 0

Most common 2009 Chalet Arrowhead problems

Body, doors & structure1100%

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2009 Chalet Arrowhead recalls 1

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Latches / locks / linkages

13V436000Sep 17, 20133,500 vehicles affected

The problem: Chalet RV is recalling certain model year 2006-2013 TS116, 1860, 1865, Aspen, Alpine, Arrowhead, and XL A-frames, travel trailers, and truck campers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
The fix: Chalet RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on January 10, 2014. Owners may contact Chalet RV at 1-541-791-4610 or Fastec at 1-800-837-2505.

What owners say

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1 complaints about the 2009 Chalet Arrowhead

Newest first, as filed with NHTSA by owners.

Body, doors & structure

I had the passenger side tire on the camper delaminate while going about 75mph (the speed limit) with resulting shaking, the leaf spring broke and axle bent. The entire camper separated from the frame and flew in the air and landed about 100 feet from the frame. The camper was secured with multiple screws, all of which came loose except one that broke. The picture of the camper and frame are after being towed to wrecking yard.

Chalet Arrowhead: every year compared

2006 2007 2008 12009 2010 2011 2012 2013

Year	Complaints	Recalls	Top problem	Grade
2013	0	1	-	C
2012	0	1	-	C
2011	0	1	-	C
2010	0	1	-	C
2009	1	1	Body, doors & structure	D
2008	0	1	-	C
2007	0	1	-	C
2006	0	1	-	C

All Arrowhead years

Questions about the 2009 Chalet Arrowhead

Does the 2009 Chalet Arrowhead have any recalls?

Yes - NHTSA lists 1 recall for the 2009 Chalet Arrowhead: latches / locks / linkages (September 2013). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2009 Chalet Arrowhead?

By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (1).

How many complaints has the 2009 Chalet Arrowhead had?

1 complaints have been filed with NHTSA, the first on October 1, 2015 and the latest on October 1, 2015. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2009 Chalet Arrowhead a reliable vehicle?

Its Safety Index is 39 out of 100 (grade D: more problems than a typical Chalet Arrowhead year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2009 Chalet Arrowhead has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked 17 hours ago. Complaints are owners' own reports and are not verified. How we use the data