- The problem
- Chalet RV is recalling certain model year 2006-2013 TS116, 1860, 1865, Aspen, Alpine, Arrowhead, and XL A-frames, travel trailers, and truck campers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
- The risk
- If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
- The fix
- Chalet RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on January 10, 2014. Owners may contact Chalet RV at 1-541-791-4610 or Fastec at 1-800-837-2505.
Vehicle safety record
2013 Chalet Arrowhead Problems, complaints & recalls
No owner complaints about the 2013 Chalet Arrowhead have been filed with NHTSA. It is covered by 1 recall, the latest in September 2013 for the latches / locks / linkages.
NHTSA data checked
CAbout as many problems as a typical Arrowhead year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2013 Chalet Arrowhead recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2013 Chalet Arrowhead yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Chalet Arrowhead: every year compared
All Arrowhead yearsQuestions about the 2013 Chalet Arrowhead
Does the 2013 Chalet Arrowhead have any recalls?
Yes - NHTSA lists 1 recall for the 2013 Chalet Arrowhead: latches / locks / linkages (September 2013). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2013 Chalet Arrowhead had?
None have been filed with NHTSA so far.
Is the 2013 Chalet Arrowhead a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Chalet Arrowhead year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2013 Chalet Arrowhead has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data