- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2016 Crossroads Rezerve Problems, complaints & recalls
No owner complaints about the 2016 Crossroads Rezerve have been filed with NHTSA. It is covered by 4 recalls, the latest in November 2017 for the equipment.
NHTSA data checked
FFar more problems than a typical Rezerve year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2016 Crossroads Rezerve recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- DS Corp DBA Crossroads RV (Crossroads RV ) is recalling certain model year 2016 Crossroads ReZerve travel trailers manufactured September 29, 2015, to November 2, 2015. The affected vehicles are equipped with 4400 pound axles but the Federal Identification Label states that the trailer has a 5200 pound axle.
- The risk
- The operator may overload the trailer by following the label information, resulting in a loss of vehicle control, and thereby increasing the risk of a crash.
- The fix
- All of the affected travel trailers are quarantined on dealer lots and dealers will replace the 4400 pound axle with the correct 5200 pound axle, prior to the sale of the trailers. The recall began on November 30, 2015. Owners may contact Crossroads RV customer service at 1-260-593-3850. Crossroads RV's number for this recall is 39.
- The problem
- DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016 Cruiser, Cruiser Aire, ReZerve, Elevation, Hampton, Longhorn, Longhorn Rezerve, Z1, Zinger, and Sunset Trail recreational trailers. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
- The risk
- If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
- The fix
- Crossroads has notified owners, and dealers will replace the defective hubs, free of charge. The recall began on April 14, 2015. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroads number for this recall is 37.
- The problem
- DS Corp, doing business as Crossroads RV (Crossroads), is recalling certain model year 2016 Crossroads Sunset Trail, Cruiser Aire, Cruiser, Cameo, and ReZerve recreational trailers manufactured March 4, 2015, to March 20, 2015. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
- The risk
- If the room extends while vehicle is in motion, there is an increased risk of a crash.
- The fix
- Crossroads will notify owners, and dealers will replace the slide room mechanism attaching screws, free of charge. The recall began on April 6, 2015. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroads number for this recall is 36.
What owners say
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No complaints about the 2016 Crossroads Rezerve yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Crossroads Rezerve: every year compared
All Rezerve years2016 Crossroads Rezerve vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2016 Crossroads Rezerve | 0 | 4 | F | |
| 2016 Crossroads Sunset Trail | 1 | 5 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2016 Crossroads Rezerve
Does the 2016 Crossroads Rezerve have any recalls?
Yes - NHTSA lists 4 recalls for the 2016 Crossroads Rezerve: equipment (November 2017); non-powered axle assembly (November 2015); non-powered axle assembly (April 2015); recreational vehicle / trailer (March 2015). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2016 Crossroads Rezerve had?
None have been filed with NHTSA so far.
Is the 2016 Crossroads Rezerve a reliable vehicle?
Its Safety Index is 19 out of 100 (grade F: far more problems than a typical Crossroads Rezerve year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2016 Crossroads Rezerve has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data