- The problem
- Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
- The risk
- If the cooktop burner flames invert, there is an increased risk of a fire and injury.
- The fix
- Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.
Vehicle safety record
2019 Crossroads Sunset Problems, complaints & recalls
No owner complaints about the 2019 Crossroads Sunset have been filed with NHTSA. It is covered by 2 recalls, the latest in October 2019 for the furnace.
NHTSA data checked
CAbout as many problems as a typical Sunset year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2019 Crossroads Sunset recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
- The risk
- If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.
- The fix
- Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.
What owners say
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No complaints about the 2019 Crossroads Sunset yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Crossroads Sunset: every year compared
All Sunset years2019 Crossroads Sunset vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2019 Crossroads Sunset | 0 | 2 | C | |
| 2019 Crossroads Redwood | 1 | 1 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2019 Crossroads Sunset
Does the 2019 Crossroads Sunset have any recalls?
Yes - NHTSA lists 2 recalls for the 2019 Crossroads Sunset: furnace (October 2019); non-powered axle assembly (October 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2019 Crossroads Sunset had?
None have been filed with NHTSA so far.
Is the 2019 Crossroads Sunset a reliable vehicle?
Its Safety Index is 48 out of 100 (grade C: about as many problems as a typical Crossroads Sunset year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2019 Crossroads Sunset has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data