- The problem
- Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
- The risk
- If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
- The fix
- Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
Vehicle safety record
2017 Crossroads Sunset Problems, complaints & recalls
No owner complaints about the 2017 Crossroads Sunset have been filed with NHTSA. It is covered by 1 recall, the latest in October 2017 for the recreational vehicle / trailer.
NHTSA data checked
AFar fewer problems than a typical Sunset year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2017 Crossroads Sunset recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2017 Crossroads Sunset yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Crossroads Sunset: every year compared
All Sunset years2017 Crossroads Sunset vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Crossroads Sunset | 0 | 1 | A | |
| 2017 Crossroads Redwood | 2 | 2 | C | Compare |
| 2017 Crossroads Sunset Trail | 1 | 2 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Crossroads Sunset
Does the 2017 Crossroads Sunset have any recalls?
Yes - NHTSA lists 1 recall for the 2017 Crossroads Sunset: recreational vehicle / trailer (October 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2017 Crossroads Sunset had?
None have been filed with NHTSA so far.
Is the 2017 Crossroads Sunset a reliable vehicle?
Its Safety Index is 78 out of 100 (grade A: far fewer problems than a typical Crossroads Sunset year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2017 Crossroads Sunset has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data