- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment & accessories
2011 Crossroads Tranquility Equipment problems
No owner has filed a complaint about the 2011 Crossroads Tranquility's equipment & accessories with NHTSA. Trailer hitches, mobility equipment, accessories and aftermarket parts.
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Equipment recalls for the 2011 Crossroads Tranquility
- The problem
- Crossroads is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.
- The risk
- AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
- The fix
- Crossroads is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on january 28, 2011. Owners may contact dimplex north america customer service at 1-888-346-7539 or crossroads at 888-226-7496.
Equipment complaints
No complaints about this area yet.
Crossroads Tranquility equipment complaints by year
Tranquility equipment problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data