Hello. My complaint is on the motor mounts, the OEM factory/manufacturer ones that car dealers service/replace. Long story short, in 1 year and 3 months' timeframe, my motor mounts have been replaced not once, nor twice, but THREE times. It runs the risks of damaging my motor/engine internally and is a safety hazard on the road. The first replacement (August 2023) was due to broken motor mounts and about 4-5 mounts got replaced. Eight months later (April 2024), the second incident was due to 'faulty OEM parts'...
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quoted by my car dealer who services my vehicle. They replaced 2-3 mounts. This third incident (October-November 2024) is on a six-month old install, still oem parts. I had the left motor mount replaced after my engine started to sound like it was about to fall apart; hence, the safety risk of an engine failing, falling apart, or falling off/out the vehicle while on the road. After this third replacement, the dodge dealer recommended that I file a recall report because they were concerned about the risks and damage caused by all of the motor mounts my car has seemingly been violated from. When researching if this problem is just my car or not, I came across a dodge forum where MANY dodge dart owners of years 2013-2016 have had these motor mount issues. All have said that this should be a recall, and frankly I agree, because replacing motor mounts every 6-8 months is not only ridiculous, but concerning at the amount of risk. I did the math and in the span of 1.5 years and 12,169 miles, my mounts have been replaced at least three times by Laird Noller Ford AND Briggs Dodge. I attached all documents plus the carfax of one replacement that I couldn't find the document. There is other parts damaged because of these motor mounts also pictured. When will it stop?