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Vehicle safety record

2011 Dodge Journey Problems, complaints & recalls

Owners have filed 169 complaints about the 2011 Dodge Journey with NHTSA, most often about the brakes (55) and the electrical system (43). Those complaints describe 7 crashes, 4 fires and 10 injuries. It is covered by 4 recalls, the latest in July 2017 for the frontal. For comparison, the 2010 has 1,085 and the 2012 has 377.

NHTSA data checked

BFewer problems than a typical Journey year, for its age

#64 most complained-about 2011 vehicle

Complaints
169
Recalls
4
Crashes
7
Fires
4
Injuries
10
Deaths
0

Most common 2011 Dodge Journey problems

Share of all 169 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2011 Dodge Journey recalls 4

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Air bags: frontal

17V432000363,480 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
The risk
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
The fix
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

Steering: hose, piping, and connections

16V2730008,569 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
The risk
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Engine

15V431000145,379 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
The risk
If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
The fix
Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

Steering: column

11V31500011,096 vehicles affected

The problem
Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.
The risk
A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.
The fix
Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.

What owners say

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169 complaints about the 2011 Dodge Journey

Newest first, as filed with NHTSA by owners. Page 1 of 7.

Steering

Power steering starts leaking in cold climates resulting in tightness and difficulty in steering wheel . recall code s08

Filed Incident SteeringNHTSA 11739493
Steering

Stirring wheel fluid hose has burst during cold weather, and will lose control of wheel. My car wasn't listed in the recall for that said issue for other dodge journey's. I had it repair ones and now its doing it again.

Filed Incident SteeringNHTSA 11712828
Brakes

The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS brake module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that the ABS brake module part had been discontinued. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

Filed Incident Service brakes, hydraulicNHTSA 11681909
Fuel system

The contact owns a 2011 Dodge Journey. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was not able to restart after each failure. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that his friend replaced the fuel pump an additional four times. The vehicle was then...

Read the full complaint

taken to a dealer where it was diagnosed that the fuel pump or TIPM sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.

Filed Incident Fuel system, gasolineNHTSA 11595467
Engine & coolingFire

The contact owned a 2011 Dodge Journey. The contact received notification of the NHTSA Campaign Number: 15V431000 (Engine and Engine Cooling). The vehicle was repaired, however, the failure recurred while the vehicle was stopped at a stop sign, and the contact saw flames coming from the hood. The contact exited the vehicle. The fire department extinguished the fire. A police report was filed. A fire report was filed. There were no other occupants in the vehicle. No injuries were sustained. The contact was informed...

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that the fire started in the manifold. The vehicle was towed to a tow yard. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Filed Incident Engine and engine coolingNHTSA 11586886
AirbagsCrash1 injury

The contact owns a 2011 Dodge Journey. The contact stated that while his daughter was coming to a complete stop at a stop sign, the vehicle was rear-ended by a distracted driver. The air bags did not deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. Although examined at the scene by EMS, the contact's daughter later transported herself to an area...

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hospital, where she was treated for a concussion and a nondescript injury to her left knee requiring surgery. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 167,000.

Filed Incident Air bagsNHTSA 11585825
Visibility & wipers

Defrost doesn't work due to no heat on passenger side. Heater core replaced and has to be flushed out every year. Research on the internet says this is a common issue but no recall.

Filed Incident Unknown or other · Visibility / wiperNHTSA 11498209
Transmission & drivetrain

The contact owns a 2011 Dodge Journey. The contact stated that the transmission warning light would illuminate while attempted to change gears. The contact took the vehicle to a certified mechanic and was informed that the torque converter failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

Filed Incident Power trainNHTSA 11460484
Other & unknown

You can read online anywhere that the ECU is a MAJOR problem. My car battery dies everytime i shut it off. Ive replace the battery 8 times, the alternator 4 times. Had countless amout of diagnostic tests done on it. Still nothing. Come to find out its the ECU which i cant afford to replace as its over $800 to repair. Look online and you'll see almost everyone with a journey has this problem. When it causes my car to shut off while driving, it becomes a serious safety issue as i always have 4 small children with me. 3 three year olds and a 6 year old. Nobody wants a dodge because of the problems associated with it. Please fix this. Please.

Filed Incident Unknown or otherNHTSA 11449606
Transmission & drivetrain

The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with head gasket failure. The vehicle was then taken to the dealer and diagnosed with powertrain control module (PCM) failure. The dealer updated the PCM software; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.

Filed Incident Power trainNHTSA 11449597
Transmission & drivetrainElectrical system

Pressure sensors saying there's an issue with your tire pressure and you have binding in your drive line

Filed Incident Power train · Electrical system · Unknown or otherNHTSA 11428236
Electrical systemEngine & coolingFuel system

SPEED IS HORRIBLE I DON'T NO WHERE TO START

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11406418
Transmission & drivetrainEngine & cooling

My car has only 91000 miles and there is a click from the transmission and a weird slowing noise have no clue why done all the maintenance one it

Filed Incident Power train · EngineNHTSA 11383252
Electrical system

There are many many as in huge multiple complaints of this journey vehicle not starting because keeping a charge. We have had to buy and have dealer install three batteries in the last four years. Found one problem, leaving a cd in the player causes the battery to drain. Cannot find any other. Please help.

Filed Incident Electrical systemNHTSA 11383066
Brakes

Break calipers lock up when driving. They have been replaced and continue to do this

Filed Incident Service brakesNHTSA 11378088
Electrical systemAirbags

The vehicle suddenly shuts off at highway speeds and has significant trouble restarting. The vehicle has been inspected over 10 times by an asc certified mechanic for this issue and there hasn't been a check engine code present that would cause this issue.

Filed Incident Electrical system · Air bags · Unknown or otherNHTSA 11377315
SuspensionLightsDriver assistance

My sound system is not working.Once the vehicle reached 200,848 miles it stopped working, then the next day the led hatch light she'd working?I came out to get in the vehicle and turned it on it didn't work?

Filed Incident Suspension · Exterior lighting · Electronic stability control (ESC)NHTSA 11366010
Brakes

Tl* the contact owns a 2011 dodge journey. The contact stated while driving at an undisclosed speed, the abs, brake and traction control warning lights were illuminated. The vehicle was taken to community motors chrysler dodge jeep ram (500 westin oaks dr, hammond, la 70403, (985) 345-0401) and diagnosed that the abs module needed to be replaced. The contact was informed that the part wass no longer being manufactured. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 67,000.

Filed Incident Service brakes, hydraulicNHTSA 11365738
Electrical system

Battery light came on many times over a couple weeks. Then it went into battery saver mode. The radio stopped working, air conditioning, lights and the dash board had every check light come on. It then would not shift and rpms went to 4 and 5 but only would do around 20 mph. Battery thrn died. After charging battery then replacing it with a new battery and the alternater and all wiring checked out just fine. No other problems could be found but still the battery saver mode is on and my journey wont hold a charge. This all happened while I was driving with my childern in town going at a speed of 20-30 mph.

Filed Incident Electrical systemNHTSA 11351886
Brakes

The abs module went bad and the part is discontinued. The car was stationary.

Filed Incident Service brakesNHTSA 11342606
Electrical system

Randomly wont start vehicle goes into some type of anti theft mode told bad tipm by 3 different dealers. And told to remove battery to reset the system. This is only a temporary fix. This happens at least twice a week

Filed Incident Electrical systemNHTSA 11340827
Brakes

I replaced my caliber and brakes less then a year ago. Since then I have been replacing my brakes every 3 months I have to replace my brakes and rotors. I keep smelling metal burning plus the brakes light is staying on.

Filed Incident Service brakesNHTSA 11340798
Engine & coolingTransmission & drivetrain

Tl* the contact owns a 2011 dodge journey. The contact stated that the engine overheated with the check engine warning light illuminated. The vehicle was previously taken to kelly jeep chrysler dodge ram 501 state avenue, emmaus, pa 180449, (610)904-8499 where the transmission, the engine, engine solenoids and engine coils were replaced prior to the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000. *Dt*jb

Filed Incident Engine and engine cooling · Power trainNHTSA 11326139
Electrical system

Tl* the contact owns a 2011 dodge journey. The contact stated the vehicle consistently failed to start. The vehicle was taken to an independent mechanic where a diagnostic test of the electrical systems was performed with no failure detected. The independent mechanic was able to start the vehicle. The contact stated that an online search result showed a possible cause being related to the vehicle security system. The vehicle was not repaired. The failure was intermittent. A dealer was not contacted. The manufacturer was not contacted. The failure mileage was 125,000.

Filed Incident Electrical systemNHTSA 11310609
Electrical system

The battery has been replaced twice within the last 8 months and 2 years prior to that. The day prior to latest episode, the car was driven for over 200 miles and there was no notation of problems on that day. The next day the car was parked in the driveway. It had been 18 hours since car was driven. The lights, radio, and power worked, but brake would not depress and dash stated key fob could not be detected. Within 5 minutes trying to start car, all power and lights quit working. A neighbor came to jump start the car but it would not hold.

Filed Incident Electrical systemNHTSA 11297496

Dodge Journey: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20155546309Engine & coolingD
20144167269Electrical systemD
20133544199Engine & coolingC
201237762113Electrical systemC
2011169474BrakesB
20101,08531817Electrical systemF
20091,59484237Electrical systemF
20088000Electrical systemA
20074000Engine & coolingA
All Journey years

2011 Dodge Journey vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2011 Dodge Journey

Does the 2011 Dodge Journey have any recalls?

Yes - NHTSA lists 4 recalls for the 2011 Dodge Journey: frontal (July 2017); hose, piping, and connections (May 2016); engine (July 2015); column (June 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2011 Dodge Journey?

By the complaints owners filed with NHTSA, the most common problem areas are the brakes (55), electrical system (43), engine & cooling (34).

How many complaints has the 2011 Dodge Journey had?

169 complaints have been filed with NHTSA, the first on March 16, 2011 and the latest on May 22, 2026. Of these, 7 describe a crash and 4 a fire, and together they report 10 injuries and 0 deaths.

Is the 2011 Dodge Journey a reliable vehicle?

Its Safety Index is 71 out of 100 (grade B: fewer problems than a typical Dodge Journey year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Dodge Journey years have the most complaints?

2009 (1,594), 2010 (1,085), 2015 (554). See every Dodge Journey year compared.

What should I do if my 2011 Dodge Journey has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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