- The problem
- EverGreen Recreational Vehicles, LLC (EverGreen) is recalling certain model year 2013 Ever-Lite, Ever-Lite Select, i-Go, and Ascend travel trailers manufactured February 17, 2012, through October 30, 2012 and equipped with Fastec-brand door locks. In the affected trailers, it may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
- The risk
- If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
- The fix
- EverGreen will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on March 3, 2014. Owners may contact EverGreen at 1-574-825-4298 or Fastec at 1-800-837-2505.
Vehicle safety record
2013 Evergreen Ascend Problems, complaints & recalls
No owner complaints about the 2013 Evergreen Ascend have been filed with NHTSA. It is covered by 1 recall, the latest in January 2014 for the latches / locks / linkages.
NHTSA data checked
Rated once enough Ascend years are on file
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2013 Evergreen Ascend recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2013 Evergreen Ascend yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Evergreen Ascend: every year compared
All Ascend yearsQuestions about the 2013 Evergreen Ascend
Does the 2013 Evergreen Ascend have any recalls?
Yes - NHTSA lists 1 recall for the 2013 Evergreen Ascend: latches / locks / linkages (January 2014). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2013 Evergreen Ascend had?
None have been filed with NHTSA so far.
What should I do if my 2013 Evergreen Ascend has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data