While driving, I experienced the brakes beginning to fail, followed shortly by a complete loss of engine power. My 2021 Ford Bronco is subject to recall 25S75 (NHTSA 25V455) for a low pressure fuel pump defect that can cause loss of fuel pressure or flow and engine stall. I was stranded on the side of the interstate in 100 degree heat with my newborn in the vehicle. This was a dangerous situation, not a minor inconvenience. I had the vehicle towed to an AAA Car Care Center in Charlotte, NC, where the fuel pump...
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failure was diagnosed. AAA could not perform a repair because the issue falls under an open safety recall. I contacted the Ford Recall Assistance Center and was told no remedy is currently available for recall 25S75. I also visited Capital Ford Charlotte, who confirmed the same, that no remedy exists yet. With the vehicle inoperable and no repair available anywhere, I paid out of pocket for private transport to move the vehicle to my home in Newnan, GA, since Ford could not confirm coverage for towing to my home dealership. As of August 12, 2026, NHTSA materials still list the remedy for 25S75 as under development. My vehicle remains inoperable with no path to repair. This is now also preventing me from selling or trading the vehicle. A dealership (Buford Toyota) declined to even appraise it because it will not run. I am filing this complaint to document that an open, unremedied safety recall directly caused a vehicle failure that endangered myself and my infant child, and continues to leave the vehicle unusable and unsellable months later.