This is not a safety recall in accordance with the safety act. However, it is deemed a safety improvement campaign by the agency. Vehicle description: 1995-1997 ford contour and mercury mystique vehicles. The heater blower resistor could overheat...
Visibility & wipers
Ford Contour Visibility problems by year
208 complaints filed with NHTSA about the Ford Contour's visibility & wipers. Windshields, wipers, defrosters, mirrors, backup cameras and glare.
Visibility complaints by model year
Visibility recalls
The glass tempering process on the right hand rear door windows was not correctly performed. This does not meet the requirements of fmvss no. 205, "Glazing materials."
Latest Contour visibility complaints
The dash is curling up
Dashboard is delaminating and peeling upward interfering with air bag deployment, defrosters and visibility. Ford has ongoing issues with this same problem on other ford products. I feel this is definitely a safety issue and quality issue. *Tr
The dashboard windshield air/defrosting vent cover below the windshield popped off and the dashboard padding has pealed up blocking windshield/forward visibility. This has caused the vehicle to fail the virginia safety inspection. All remedies we have tried have only seem to provide temporary relief. I have pictures. I have talked to several other contour owners who have the same problems and I have seen contours in parking lots with similar conditions. Additionally, I was told this was identified in a past safety recall. This is a safety hazard resulting from defective materials and poor design. *Js
In my wifes car the dashboard near the windshield is starting to come up its right near the vent in the car it makes drive the car more difficult due to the dash is now block part of the windshield I was told this has happened to some one before and I would like to have this looked into. *Tr
Visors fall out of roof when touched, has been occurring since shortly after car was purchased about 4 years ago. *Tr
Blower motor failure. The blower controls the defroster and heater. The failure results in fog, frost etc so visibility is greatly limited. If one can see well an accident is possible. *Tr
Happened around oct 15, 2008 at night, between marshall and olivet mi. Failure was windshield wiper linkage, causing wipers to blow off the vehicle. Part is hard to find, looking to get it fixed for safety obviously. Was not able to see well, since next exit was still miles away. No easy way to fix this in an emergency, like this. This type of linkage is unsafe, and I believe any vehicles with it should be recalled. *Tr
I think something should be done to correct the clouding of headlight lens - it is definitely a hazard and very dangerous...There shouldn't have to be any incidents before this is looked into..... Lets do it before there are injuries!! *Tr
Dashboard began slowly warping over a year. It got to the point where visibility ahead was compromised, and the defroster vents were no longer functioning. Dealer would not cover a replacement, so I had the work done at a local body shop at my full cost. So far, the replacement dash is ok. *Tr
Dash on ford contour warps, interfering with vision and defrost capabilities of vehicle. Ford had a one recall on the dash, but refuses to fix the problem again.*Cn
Tl*the contact owns a 1996 ford contour. The heater fan motor for the defroster failed. The contact took the vehicle to the dealer and was informed that the fan switch failed and would cost $58 to repair. The dealer kept changing the diagnosis until the contact spent $271; however, the vehicle was still not repaired. Nhtsa campaign id number 01i009000 (visibility:defroster/defogger system: windshield: controls/wiring) was referenced. The dealer stated that the vehicle passed the ten year free period. The current mileage was 131,000 and failure mileage was 130,000.
Tl*the contact owns a 1997 ford contour. The contact stated that the defroster stopped working. The vehicle was serviced for nhtsa recall # 01i009000 (visibility:defroster/defogger system:windshield:controls/wiring) in 2001. The instrument panel and tail lights also do not work. The vehicle was serviced for nhtsa recall # 99v103000 (exterior lighting:headlights:switch) in 1999. The current mileage is 92,794 and failure mileage was 90,000. Updated 02-01-08 *bf updated 02/01/08 *tr
Vehicle was parked in sunlight everyday; blower separated from dashboard and dashboard is now warped badly. No recall notice/ bulletin received from dealership in which vehicle was purchased from. *Nm
The leading edge of the dashboard (portion nearest the windshield) has "warped" upward severely (6+ inches!). It now presses against the windshield, preventing the defroster from functioning properly at all. This is a safety hazard especially during winter months. It is unknown if this dashboard warpage would interfere with airbag deployment. There was a customer satisfaction program by ford to correct the issue, but this program terminated in 2002, and this warpage commonly does not/did not occur until well after the program ended. *Jb
Drivers side door window crank shaft (manual window) snapped off clean inside regulator leaving window utterly inoperable. This happened during normal operation of window during normal operating conditions and warm weather. Dealer claimed "it happens a lot". Very dangerous if vehicle was in a fire, accident, submerged in water etc. *Jb
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data