- The problem
- Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
- The risk
- Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
- The fix
- Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Vehicle safety record
2018 Ford Flex Problems, complaints & recalls
No owner complaints about the 2018 Ford Flex have been filed with NHTSA. It is covered by 3 recalls, the latest in October 2025 for the body.
NHTSA data checked
CAbout as many problems as a typical Flex year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2018 Ford Flex recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
- The risk
- A rearview camera that fails to properly display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
- The problem
- Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- The risk
- A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- The fix
- Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
What owners say
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No complaints about the 2018 Ford Flex yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Ford Flex: every year compared
All Flex years2018 Ford Flex vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Ford Flex | 0 | 3 | C | |
| 2018 Ford Escape | 1,830 | 4 | F | Compare |
| 2018 Ford Edge | 855 | 7 | C | Compare |
| 2018 Ford Explorer | 735 | 7 | F | Compare |
| 2018 Ford Ecosport | 728 | 2 | D | Compare |
| 2018 Ford Expedition | 384 | 14 | F | Compare |
| 2018 Ford Expedition EL | 307 | 0 | F | Compare |
| 2018 Ford Cmax Hev | 10 | 0 | A | Compare |
| 2018 Ford E-450 | 5 | 4 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Ford Flex
Does the 2018 Ford Flex have any recalls?
Yes - NHTSA lists 3 recalls for the 2018 Ford Flex: body (October 2025); camera (October 2025); rear (February 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2018 Ford Flex had?
None have been filed with NHTSA so far.
Is the 2018 Ford Flex a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Ford Flex year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2018 Ford Flex has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data