- The problem
- Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.
- The risk
- In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.
- The fix
- Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Vehicle safety record
2004 Ford Freestar Problems, complaints & recalls
No owner complaints about the 2004 Ford Freestar have been filed with NHTSA. It is covered by 5 recalls, the latest in March 2013 for the seats.
NHTSA data checked
DMore problems than a typical Freestar year, for its age
- Complaints
- 0
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2004 Ford Freestar recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Ford is recalling certain model year 2004 and 2005 ford freestar and mercury monterey vehicles. The torque converter output shaft may fail.
- The risk
- This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.
- The fix
- Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on august 9, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.
- The problem
- Certain aftermarket fuel filters sold under the purolator brand name, p/n f65277, shipped from january 16 through june 2, 2006, for use on the above listed passenger vehicles. Due to incorrect design, the quick connectors may not fully seat with the tube interface, even though the person making the connection may believe that the quick connector is fully attached.
- The risk
- Failure of this connection could lead to fuel spillage and, in the presence of an ignition source, a fire could occur.
- The fix
- Ufi will notify owners and replace the filters free of charge. The recall began on august 4, 2006. Owners may contact ufi filters usa at 800-230-5876.
- The problem
- Certain minivans may have been produced with front wheel hub assemblies that were not heat treated correctly. This condition may lead to the development of small cracks in the hub.
- The risk
- If the cracks were to progress, this could eventually result in wheel separation. Wheel separation may lead to loss of vehicle control, and potentially result in a vehicle crash.
- The fix
- Dealers will replace the front hub, rotors, and wheel bearings. The recall began september 20, 2004. Owners should contact ford at 1-800-392-3673.
- The problem
- On certain minivans, the power steering low-pressure line may not be fully seated at the rack and pinion steering gear.
- The risk
- If this line becomes disconnected, it may create the potential for fluid to come into contact with the exhaust system, which could result in smoke or fire.
- The fix
- Dealers will inspect the power steering low-pressure line to ensure that it is seated properly at the rack and pinion steering gear. Owner notification began november 10, 2003. Owners should contact ford at 1-800-392-3673.
What owners say
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No complaints about the 2004 Ford Freestar yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Ford Freestar: every year compared
All Freestar years2004 Ford Freestar vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 Ford Freestar | 0 | 5 | D | |
| 2004 Ford F-150 | 2,036 | 16 | F | Compare |
| 2004 Ford F-150 Heritage | 2,036 | 0 | - | Compare |
| 2004 Ford Explorer | 1,408 | 4 | F | Compare |
| 2004 Ford Explorer Sport Trac | 1,408 | 2 | F | Compare |
| 2004 Ford Escape | 499 | 8 | B | Compare |
| 2004 Ford Expedition | 297 | 4 | F | Compare |
| 2004 Ford Crown Victoria | 137 | 3 | D | Compare |
| 2004 Ford Econoline | 115 | 0 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 Ford Freestar
Does the 2004 Ford Freestar have any recalls?
Yes - NHTSA lists 5 recalls for the 2004 Ford Freestar: seats (March 2013); automatic transmission (January 2012); fuel system, gasoline (June 2006); hub (September 2004) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2004 Ford Freestar had?
None have been filed with NHTSA so far.
Is the 2004 Ford Freestar a reliable vehicle?
Its Safety Index is 37 out of 100 (grade D: more problems than a typical Ford Freestar year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2004 Ford Freestar has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data