- The problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
- The risk
- If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
- The fix
- Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.
Electrical system
2016 Gem E4 Electrical problems
Owners have filed 1 complaint about the 2016 Gem E4's electrical system with NHTSA - 100% of all its complaints, most recently on January 30, 2017. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
- Complaints
- 1
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Electrical recalls for the 2016 Gem E4
- The problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
- The risk
- If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
- The fix
- Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.
Electrical complaints
Tl* the contact owns a 2016 gem e4. The contact stated that the vehicle experienced electrical failures, which reported incorrect information on the vehicle. The dealer diagnosed that the vehicle needed a software update. The vehicle was repaired; however, after the software update, the failure caused the vehicle to drive in the incorrect direction even though it was shifted into drive. The contact received notification of nhtsa campaign number: 16v884000(electrical system). The part for the recall repair was...
Read the full complaint
unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 3,000. Parts distribution disconnect.
Gem E4 electrical complaints by year
E4 electrical problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data