- The problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
- The risk
- If the upper cab frame fails, it can increase the risk of injury or crash.
- The fix
- Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at 1-855-743-3436. Polaris' number for this recall is L-18-03.
Vehicle safety record
2016 Gem EL Problems, complaints & recalls
No owner complaints about the 2016 Gem EL have been filed with NHTSA. It is covered by 1 recall, the latest in July 2018 for the frame and members.
NHTSA data checked
BFewer problems than a typical EL year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2016 Gem EL recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2016 Gem EL yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Gem EL: every year compared
All EL years2016 Gem EL vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2016 Gem EL | 0 | 1 | B | |
| 2016 Gem E4 | 1 | 3 | F | Compare |
| 2016 Gem E2 | 1 | 4 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2016 Gem EL
Does the 2016 Gem EL have any recalls?
Yes - NHTSA lists 1 recall for the 2016 Gem EL: frame and members (July 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2016 Gem EL had?
None have been filed with NHTSA so far.
Is the 2016 Gem EL a reliable vehicle?
Its Safety Index is 65 out of 100 (grade B: fewer problems than a typical Gem EL year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2016 Gem EL has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data