- The problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
- The risk
- If the upper cab frame fails, it can increase the risk of injury or crash.
- The fix
- Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at 1-855-743-3436. Polaris' number for this recall is L-18-03.
Vehicle safety record
2016 Gem E2 Problems, complaints & recalls
Owners have filed 1 complaint about the 2016 Gem E2 with NHTSA. It is covered by 4 recalls, the latest in July 2018 for the frame and members. For comparison, the 2015 has 0 and the 2017 has 3.
NHTSA data checked
FFar more problems than a typical E2 year, for its age
#408 most complained-about 2016 vehicle
- Complaints
- 1
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2016 Gem E2 recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
- The risk
- If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
- The fix
- Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.
- The problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
- The risk
- If a wheel separates from the vehicle, it can increase the risk of a crash.
- The fix
- GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-17-01.
- The problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
- The risk
- If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
- The fix
- Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.
What owners say
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1 complaints about the 2016 Gem E2
Newest first, as filed with NHTSA by owners.
When driving my GEM on the street it just stalls, quits unexpectedly. The dealer replaced the wiring harness a short time ago and ran without problems for about six weeks before starting to stall again. It is a dangerous, unsafe vehicle that could get you killed if it stalls when a car or truck is behind you. These GEM models should be recalled and the consumer's money refunded. The dealer will not respond to my messages and so I am left with an unsafe, undriveable vehicle. You are my only avenue to redress of this unfair situation.
Gem E2: every year compared
All E2 years2016 Gem E2 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2016 Gem E2 | 1 | 4 | F | |
| 2016 Gem E4 | 1 | 3 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2016 Gem E2
Does the 2016 Gem E2 have any recalls?
Yes - NHTSA lists 4 recalls for the 2016 Gem E2: frame and members (July 2018); electrical system (July 2018); lugs / nuts / bolts / studs (April 2017); electrical system (December 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2016 Gem E2 had?
1 complaints have been filed with NHTSA, the first on November 27, 2021 and the latest on November 27, 2021. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2016 Gem E2 a reliable vehicle?
Its Safety Index is 24 out of 100 (grade F: far more problems than a typical Gem E2 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Gem E2 years have the most complaints?
2017 (3), 2016 (1). See every Gem E2 year compared.
What should I do if my 2016 Gem E2 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data