- The problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
- The risk
- If the upper cab frame fails, it can increase the risk of injury or crash.
- The fix
- Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at 1-855-743-3436. Polaris' number for this recall is L-18-03.
Vehicle safety record
2011 Gem E2 Problems, complaints & recalls
No owner complaints about the 2011 Gem E2 have been filed with NHTSA. It is covered by 2 recalls, the latest in July 2018 for the frame and members.
NHTSA data checked
CAbout as many problems as a typical E2 year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Gem E2 recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Polaris is recalling certain model year 2010-2013 Global Electric Motorcars manufactured from January 14, 2010, through November 23, 2012. The parking brake has mechanical components which may wear prematurely and prevent the brake from engaging.
- The risk
- If the parking brake fails to engage while parking, the driver may not be able to prevent the vehicle from rolling away after exiting the vehicle, increasing the risk of a vehicle crash.
- The fix
- Polaris will notify owners and dealers will replace the parking brake lever assembly free of charge. The safety recall began on January 29, 2013. Owners may contact Polaris customer service by calling 1-888-704-5290.
What owners say
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No complaints about the 2011 Gem E2 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Gem E2: every year compared
All E2 yearsQuestions about the 2011 Gem E2
Does the 2011 Gem E2 have any recalls?
Yes - NHTSA lists 2 recalls for the 2011 Gem E2: frame and members (July 2018); parking brake (January 2013). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Gem E2 had?
None have been filed with NHTSA so far.
Is the 2011 Gem E2 a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Gem E2 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Gem E2 years have the most complaints?
2017 (3), 2016 (1). See every Gem E2 year compared.
What should I do if my 2011 Gem E2 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data