Genesis GV70 Problems by year

at risk? Safety was compromised by the sudden explosion and forceful projection of sharp plastic debris from a stationary vehicle. The vehicle was in drive but completely standing still inside a parking lot when the lens shattered with enough force to launch a 2x1-inch fragment roughly 20 feet away. Because this happened in a public parking lot where people walk, any nearby pedestrians or bystanders could have been struck and injured by the sharp flying plastic shards. Has the problem been reproduced or confirmed by a dealer or independent service center? No, the problem has not yet been confirmed by a dealer or independent service center. The incident was a sudden, spontaneous failure of the plastic housing. It cannot be actively reproduced, but the physical damage to the assembly is permanently visible on the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle has not yet been inspected by any outside parties. This report is being filed following the incident to create an official safety record as repairs and dealership evaluations are being requested. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were absolutely no warning lamps, error messages, or prior symptoms. The vehicle was completely stationary in drive within a parking lot when the lens suddenly failed with a loud bang.

barely accelerate after first starting it. After driving a mile, I pulled over and restarted the car. This was the only time I saw the "a" warning light go to "yellow". 4) after driving a while, the infotainment system went black and the radio volume increased to max. I could not turn the volume down even with the manual controls. After 10 minutes the screen came back but I still didn't have control of the volume. I pulled over and restarted the car and it fixed the problem. Today, [redacted], I went to the dealer (Genesis of [[redacted]]) and told them all of the above and how scared I was with the acceleration. They set up an appointment for two weeks from now and said it was safe to drive. I do not feel safe driving the car. It is a 2025 Genesis GV70 and under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

experienced complete loss of propulsion and would no longer move in Drive or Reverse, despite the engine revving. Genesis Santa Monica confirmed the no-movement condition. According to repair order #[redacted], technicians found transmission fluid approximately one quart low, dark brown, and burnt-smelling. They added fluid, reset adaptive values, and performed a transmission control module relearn. No diagnostic trouble codes were found, and the vehicle remained inoperable. The dealership recommended transmission replacement at an estimated cost of approximately $15,000. I am concerned that an unexpected loss of power while traveling at freeway speeds could create a serious collision risk, particularly when no warning indicators appear. I request that NHTSA review this incident for a possible transmission-related safety defect and determine whether similar failures are occurring in other Genesis GV70 vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Report #[redacted] my husband's statement that the pedal felt stuck is recorded in that report). Fortunately, no one was injured. There was property damage to the mailbox, the cable box, and a neighbor's landscaping. I requested an investigation from Genesis Motor America (Case #[redacted]). Genesis inspected the vehicle and downloaded its event data. Its final determination ([redacted]) states that the data shows the accelerator was fully depressed before the collision and the brake was applied 0.5 seconds before impact at 26 mph, and concludes the accident was not caused by a defect. I am filing this complaint because the determination does not address two safety questions: 1. **The unintended acceleration itself.** My husband's consistent account - given to police at the scene - is that the pedal felt stuck and he could not remove his foot from it. A post-accident inspection finding the pedals working normally does not explain this event. 2. **The reverse automatic braking system.** This vehicle is equipped with Reverse Parking Collision-Avoidance Assist, which is designed to warn and brake when reversing toward objects at parking speed. The event began at parking speed, in our driveway, with our mailbox directly behind the vehicle. Genesis's determination does not mention this system at all - not whether it was active, not whether it detected anything, and not why it never warned or braked. # [redacted] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)