Genesis GV80 Problems by year

and second-row seatbelts fail to securely latch, neither the driver nor rear occupants - including my child - can be safely restrained in motion, creating severe injury or ejection risk during sudden braking or a crash. Despite weekly calls over 30 days reporting this hazard, the dealer advised continuing to drive the vehicle until an appointment opened. Dealer Confirmation: Not yet physically confirmed by a technician due to Genesis Santa Monica's ~30-day intake delay; however, the malfunction is captured on video and submitted in writing to the Service Manager ahead of the November 12, 2026 Inspection. Manufacturer, Police, or Insurance Inspection: None yet by the manufacturer, police, or insurance. A corporate safety escalation case is open with Genesis Customer Care, with dealer inspection scheduled for November 12, 2026. Prior Warning Lamps or Symptoms: UNKNOWN regarding internal fault codes, as no dashboard warning lamps or messages appeared. Symptoms began ~1 month ago (~7,000-8,000 miles) as physical resistance and failure of the seatbelt latches to lock.

10 Genesis flatly denied any tow/transport reimbursement, offering only to review rental costs up to $60/day. The recall notice states Genesis will reimburse out-of-pocket expenses incurred to obtain the remedy in accordance with the reimbursement plan submitted to NHTSA on March 2, 2026. I have repeatedly asked Genesis for a copy of that plan and have not received it. I request that NHTSA (1) review whether denying reimbursement of transport costs necessary to obtain the free recall remedy is consistent with the manufacturer's reimbursement plan and obligations, and (2) obtain the plan from Genesis. The vehicle has not been repaired at the time of this report.

accelerator, but the vehicle behaved as though I was not pressing the pedal at all. At that moment, oncoming traffic was approaching, creating an extremely dangerous situation. Because the vehicle would not accelerate as expected, I was unable to proceed through the turn normally, placing me at serious risk of being struck by approaching traffic. The engine did not completely shut off. Instead, the vehicle appeared to sputter and struggle for approximately 5-10 seconds while I continued attempting to accelerate. After this period, the vehicle unexpectedly regained power and resumed moving forward normally. No collision occurred. However, the incident created a significant and immediate safety hazard. If oncoming traffic was traveling faster, as often occurs when making left turns off of highways, there likely would have been a serious collision.

connector, which were subsequently repaired or replaced. Following another failure, the dealership identified concerns involving the low-pressure fuel pump and performed additional repairs. Despite these repairs, the vehicle continues to experience the same symptoms. The vehicle is currently at Genesis of Carmel and is available for inspection. Safety Risk: On September 18, the vehicle suddenly stalled while I was pulling onto a county road, leaving it disabled in a dangerous position with hills and blind spots obstructing visibility for approaching traffic. We were forced to manually place the vehicle in neutral and physically push it back into our neighborhood to avoid a potential collision. On October 15, less than approximately 26 hours after being returned from the dealership, the vehicle experienced the identical failure while attempting to leave my driveway. The engine would briefly start before shutting down again. On October 30, the vehicle stalled for a third time while I was attempting to accelerate from my driveway onto a busy county road with oncoming traffic. The sudden loss of power created another potentially serious collision risk. I managed to move the vehicle into a private driveway, where it remained disabled. Dealer Confirmation and Repair Attempts: Genesis of Carmel has reproduced and confirmed the malfunction during previous diagnostic testing. On October 1, following replacement of the high-pressure fuel pump, the dealership confirmed

Zero warning lamps or prior symptoms occurred. DEALER & MANUFACTURER ACTION: Genesis Service Center in [[redacted]] inspected the car on [redacted] and quoted ~$3,000 out-of-pocket. Pre-drop-off photos confirm the crack originates at the rubber seal. Genesis Corporate Consumer Affairs (Case # [redacted], Specialist [[redacted]]) issued an official written refusal of factory warranty coverage on [redacted], citing "outside influence." POOR GLASS ENGINEERING & CABIN SAFETY RISK: Genesis's refusal to provide warranty coverage on the basis that a microscopic ~1 mm surface mark caused total structural glass failure is a direct admission of inadequate glass quality and severe design vulnerability. It acknowledges that the panoramic roof panel lacks basic structural tolerance for routine daily driving. Compounding this primary engineering defect, there is ZERO secondary structural protection: the interior retractable fabric sunshade is non-structural, non-airtight, and incapable of stopping falling glass shards. Catastrophic failure of a fragile roof panel directly exposes cabin occupants to falling debris at highway speeds, creating severe driver distraction, injury risks, potential loss of control, and hazards to trailing traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

the "park" button and exited the vehicle. The vehicle started to inch forward and I reached into the car to attempt to stop the vehicle from its forward travel. At that point, I was wedged between the driver's side door and the b pillar as the car began to use the middle portion of the split garage to compress me across my abdomen, hips, and legs.