- The problem
- Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
- The risk
- An electrical arc increases the risk of a fire.
- The fix
- Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Vehicle safety record
2020 Grand Design Reflection Problems, complaints & recalls
Owners have filed 5 complaints about the 2020 Grand Design Reflection with NHTSA, most often about the suspension (2) and the equipment & accessories (1). It is covered by 1 recall, the latest in January 2022 for the refrigerator. For comparison, the 2019 has 9 and the 2021 has 24.
NHTSA data checked
AFar fewer problems than a typical Reflection year, for its age
#218 most complained-about 2020 vehicle
- Complaints
- 5
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Grand Design Reflection problems
Share of all 5 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Grand Design Reflection recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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5 complaints about the 2020 Grand Design Reflection
Newest first, as filed with NHTSA by owners.
The contact owns a 2020 Grand Design Reflection RV. The contact stated that the rear leveling jacks of the trailer were significantly close to the ground while in the retracted position. The contact stated while driving 10-15 MPH downhill, he noticed that the rear leveling jacks were touching the ground. The contact stated that he was concerned because the failure could cause him to lose control of the trailer while driving, which could lead to a crash. The dealer and the manufacturer were not notified of the failure. The RV was not diagnosed or repaired. The failure mileage was unknown.
The rear drop brackets on both sides of the back axle of my 5th wheel RV failed and broke off. The drop brackets attach the leaf springs to the RV frame. While pulling the RV, I noticed a sudden change in how the RV was pulling and it seemed to be unstable. I pulled over and while looking for a cause, I found the broken brackets. I was near a Camping World RV repair store, so I towed it there where the brackets and frame where repaired. Had this occurred at highway speeds, the axle could have become so...
Read the full complaint
unstable that it broke the remaining brackets which would lead to a complete loss of the axle on the highway and whatever disaster would occur after that. This definitely would have put other drivers and their families lives at stake. I researched this on the Grand Design owner forum board and found that this same problem has occurred to other RV owners. Looking at the broken bracket prior to repair, it appeared to be an inferior cast metal that didn't seem appropriate for such an important part under stress. I contacted Lippert, manufacturer of the frame, to notify them of the incident.
The right rear spring hanger broke away from frame while driving through a construction area with little to no room to maneuver.
The contact owns a 2020 Grand Design Reflection equipped with Westlake Tires, Tire Line: Super, Tire Size: ST235/80R/16 124/120L, DOT Number: JUMR2CT4718. The contact stated that all four tires failed to retain air. The contact stated that tires pressure was 55 PFI while the normal tire pressure was 85 PFI. The contact stated that the tires were the original tires. The dealer was not contacted. The tires were not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 1,150.
Wanted to inform NHTSA that our 5th Wheel Camper interior wall separated from it's self which can cause slide issues in the camper. This in my opinion is a safety hazard as this is the structure of the camper and can separate at anytime which could cause slide issues while traveling on the road if there was too much weight for the frame. These camper's have two large slides on one side. The concern is too much weight causing structure issues which could break traveling down the road if it were to break loose.
Grand Design Reflection: every year compared
All Reflection years2020 Grand Design Reflection vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Grand Design Reflection | 5 | 1 | A | |
| 2020 Grand Design Momentum | 29 | 2 | F | Compare |
| 2020 Grand Design Solitude | 14 | 3 | D | Compare |
| 2020 Grand Design Imagine | 12 | 2 | C | Compare |
| 2020 Grand Design Transcend | 2 | 2 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Grand Design Reflection
Does the 2020 Grand Design Reflection have any recalls?
Yes - NHTSA lists 1 recall for the 2020 Grand Design Reflection: refrigerator (January 2022). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Grand Design Reflection?
By the complaints owners filed with NHTSA, the most common problem areas are the suspension (2), equipment & accessories (1), wheels & tires (1).
How many complaints has the 2020 Grand Design Reflection had?
5 complaints have been filed with NHTSA, the first on July 30, 2021 and the latest on March 18, 2024. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Grand Design Reflection a reliable vehicle?
Its Safety Index is 84 out of 100 (grade A: far fewer problems than a typical Grand Design Reflection year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Grand Design Reflection years have the most complaints?
2022 (27), 2017 (26), 2021 (24). See every Grand Design Reflection year compared.
What should I do if my 2020 Grand Design Reflection has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data