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2019 Grand Design Reflection Problems, complaints & recalls

Owners have filed 9 complaints about the 2019 Grand Design Reflection with NHTSA, most often about the body, doors & structure (4) and the electrical system (2). Those complaints describe 1 crash and 1 fire. It is covered by 5 recalls, the latest in January 2022 for the refrigerator. For comparison, the 2018 has 11 and the 2020 has 5.

NHTSA data checked

CAbout as many problems as a typical Reflection year, for its age

#203 most complained-about 2019 vehicle

Complaints
9
Recalls
5
Crashes
1
Fires
1
Injuries
0
Deaths
0

Most common 2019 Grand Design Reflection problems

Share of all 9 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2019 Grand Design Reflection recalls 5

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment: refrigerator

22V03800043,421 vehicles affected

The problem
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
The risk
An electrical arc increases the risk of a fire.
The fix
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.

Electrical system: wiring

18V7640001,765 vehicles affected

The problem
Grand Design RV, LLC is recalling certain 2018-2019 Reflection fifth wheel trailers, models 28BH and 29RS. The circuit for the power converter does not have over-current protection.
The risk
An electrical short circuit in the unprotected circuit can increase the risk of a fire.
The fix
Grand Design RV will notify owners, and dealers will inspect the trailers to determine if the 50-amp mini breaker at the bus bar is installed correctly and that the circuit is wired correctly, correcting it as necessary, free of charge. The recall began November 19, 2018. Owners may contact Grand Design RV customer service at 1-574-825-9679. Grand Design RV's number for this recall is 910017.

Electrical system

18V72900092 vehicles affected

The problem
Grand Design RV, LLC (Grand Design) is recalling certain 2019 Grand Design Reflection travel trailers, models 285BHTS, 287RLTS and 297RSTS. The wires to the 50 amp mini-breaker may be installed incorrectly, leaving the circuit unprotected.
The risk
If the unprotected circuit overheats or experiences a short, it can increase the risk of a fire.
The fix
Grand Design will notify owners, and dealers will inspect the 50 amp mini-breaker to make sure that it is wired correctly, re-wiring it as necessary, free of charge. The recall began November 12, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910016.

Suspension: non-powered axle assembly

18V658000997 vehicles affected

The problem
Grand Design RV, LLC (Grand Design) is recalling certain 2019 Grand Design Reflection, Imagine and Transcend travel trailers. These axles may be missing inner bearings on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
The risk
If the bearings prematurely wear, it can cause the hub to overheat and smoke, increasing the risk of a fire.
The fix
Grand Design will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 22, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910015.

Equipment: electrical

18V63700053 vehicles affected

The problem
Grand Design RV (Grand Design) is recalling certain 2019 Grand Design Reflection travel trailers, model 295RL. The outside 110V outlet was not correctly wired to a ground-fault (GFI) protected circuit.
The risk
In the event of an electrical issue with an appliance or component that is plugged into the outside electrical outlet, an electrical shock may result, increasing the risk of injury.
The fix
Grand Design will notify owners, and dealers will install a new correctly wired ground fault receptacle, free of charge. The recall began October 8, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900014.

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9 complaints about the 2019 Grand Design Reflection

Newest first, as filed with NHTSA by owners.

Body, doors & structure

The contact owns a 2019 Grand Design Reflection RV. The contact stated that while pulling the RV, the contact noticed abnormal sounds coming from the hitch location, and the RV displayed excessive up and down movements. Upon inspection, the contact noticed that both the driver's side and passenger's side frames had sustained 3 cracks on each side. The vehicle was serviced at the local RV dealer for the cracks. Additionally, the contact later noticed that the RV outriggers had bent due to a lack of structural...

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strength, the floor of the RV had become warped, and the walls had delaminated due to excessive movement, shuddering, and vibrations inside the RV walls. The contact was concerned that the pin box might fracture while pulling the RV, causing the RV to detach from the vehicle. The cause of the failures was not yet determined. The manufacturer was notified of the failures. The failure mileage was 6,000.

Filed Incident StructureNHTSA 11707769
Body, doors & structure

Excessive movement of 5th wheel pin box as a result of cracked frame supporting it. This is the only point of attachment between the tow vehicle and the trailer. Complete failure could lead to uncontrolled detachment of trailer resulting in serious damage, injury or death. Grand Design inspected range of motion of the rear of the pin box on Feb 9, 2025 and deemed it not an issue. However, the front attachment point has a complete crack through the supporting beam which they will not address.

Filed Incident StructureNHTSA 11643206
Suspension

In April 2023 during an inspection to correct a misalignment of my 2019 5th wheel trailer's dual axles, it was discovered by the servicing shop (Straight Line Suspension, Mesa AZ) that the left rear spring hanger had failed causing one of the axles to become misaligned. Straight Line informed me that this was a very unusual situation but we assumed it was a one off situation which was then corrected by Straight Line. On September 24, 2023 while traveling on Interstate 40 in western Arizona several vehicles blew...

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their horns at me and indicated that I should pull off to the side of the road. As I slowed down and began to get out of the active lane I heard a tire blowout. After stopping on the side of I-40 I discovered that the blowout was a result of the right rear spring hanger had broken apart and subsequently hitting the inside of my right rear tire and totally destroying it. At this point the rear of the spring and axle was no longer connected to the chassis. I contacted a towing company who had to chain up the floating axle in order to tow me to the nearest exit. After I located a mobil welder to temporarily patch the broken hanger and was able to limp home with my trailer. I contacted Grand Design and they informed me that since it was over 1 year since I bought the new trailer from them it was out of warranty but suggested that I contact Lippert Components who was the OEM of the defective chassis and spring hanger. Since there are a total of 3 hangers on each side I asked that they pay to replace the broken one plus the other 4 that had not yet broken off. They asked that I get an estimate to replace the broken hanger and the other hanger that I already replaced 5 months earlier. They refused my request to replace the total of 5 hangers that were still part of their original build. If additional hangers had broken loose at that time it is likely that 1 or 2 axles could have broken free from the trailer and possibly cause a catastrophic situation.

Filed Incident SuspensionNHTSA 11554661
Body, doors & structure

The contact owns a 2019 Grand Design Reflection RV. The contact stated that while driving approximately 30 MPH, the RV drove over a slight ditch in the road and a loud clunking noise was heard. After stopping to inspect the RV, the contact discovered that the front frame of the RV had failed and was bent due to metal fatigue. The RV was taken to the local welder who re-welded the front frame, and the RV was repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 30,000.

Filed Incident StructureNHTSA 11548368
Electrical system

The contact owns a 2019 Grand Design Recreational Reflection. The contact stated that there were wires located underneath one of the slide out beds. While sliding out the bed, the bed rubbed against the wire and caused the wires to short circuit. The contact lost power to certain lights located in the bedroom due to the design. The contact called an independent mechanic who redirected the wires from underneath the slide out bed. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 6,000.

Filed Incident Electrical systemNHTSA 11420141
Electrical system

I have an unsafe and potentially dangerous wiring problem on my rv. The heater and the refrigerator are wired on the same circuit breaker (spliced together). When the heater turns on, the fridge power flashes on and off for a moment until the heater is running normally. This kind of surge on the circuit is unsafe and can cause damage to other electrical components and/or fire. The control board for the fridge has already been replaced as per bish's rv. I have notified grand design about this in a survey...

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(04/2019). Shortly after that, I received an email from [[redacted]] asking about my concerns (04/10/2019) I described in the survey. I also received a phone call from grand design, I believe on 04/11/2019. I spoke with this representative and explained the wiring issue and told him that I thought it was wired on the same circuit breaker. He informed me that they do not wire their rv's in such a way and stated that, I must have been hit by lightning that caused the issue. Bish's rv tried to get grand design to approve the electrical work as warranty. Grand design refused twice (on the same date of 05/02/2019). Grand design stated that the heater and fridge do not draw more than 15 amps while running simultaneously. I believe they are forgetting the peak amperage at start up that is causing this issue. I believe this issue has potential to cause severe injury and even death, unless it is properly resolved. It has already caused a premature failure of the fridge control board. As per the national electrical code article 551 states that an rv must comply with all of the other requirements if it has a power source that is 120v, 120/208v, or 120/240v [551.4]. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr

Filed Incident Electrical systemNHTSA 11330508
BrakesFire

Tl* the contact owns a 2019 grand design reflection trailer equipped with self adjusting brakes. The contact stated that while driving approximately 35 mph smoke was present coming from the front driver side axle. Upon inspection it was discovered that the brakes were very hot and smoking. The trailer was taken to the local dealer bretz rv & marine (2999 old hardin rd billing, mt 59101) the cause of the failure was not determined. The manufacturer was not yet notified. The failure mileage was 1,500. *Bf consumer stated axle company paid to fix trailer.*Jb

Filed Incident Service brakesNHTSA 11327697
Body, doors & structureCrash

Our 2019 grand design reflection 290bh has a turning point hitch. The turning point hitch is designed so that you can tow the 5th wheel behind a short bed truck without a slider hitch. While towing our trailer at about 50 mph and approaching a curve the universal wedge came loose in our hitch which made the hitch turn at both points. This caused our trailer to hit our hit our truck. Luckily we tow this 1/2 ton rated trailer with a 1 ton truck and we were able to withstand the impact of the hit. We were not thrown...

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off the road and we were able to pull off safely. After doing our research the dealer had installed our hitch correctly according to the manual released 05/18/2017 which was included with our trailer. They were unaware of any service bulletins or recalls. Lippert has updated the manual as of 8/16/19 and it now lists specific wedges for specific hitches. When the dealer contacted lippert they denied ever revising their manual. Both lippert and grand design are denying any responsibility.*Dt *jb

Filed Incident Structure · Unknown or otherNHTSA 11322178
SuspensionWheels & tires

Pulling in for gas at gas station hit the curb maybe 2 miles an hour with left front tire bent front tire on left bent hanger on left and bent hanger on right causing tire to pop and over 3000 dollars of damage to suspension. Had about 1300 miles on trailer was first trip out

Filed Incident Suspension · WheelsNHTSA 11217271

Grand Design Reflection: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20234200Body, doors & structureB
202227400Body, doors & structureF
202124100Body, doors & structureD
20205100SuspensionA
20199511Body, doors & structureC
201811501SuspensionC
201726501BrakesC
201619602BrakesC
201516401BrakesC
All Reflection years

2019 Grand Design Reflection vs rivals

VehicleComplaintsRecallsCrashesGrade
2019 Grand Design Reflection951C
2019 Grand Design Momentum1520CCompare
2019 Grand Design Imagine630CCompare
2019 Grand Design Solitude540CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2019 Grand Design Reflection

Does the 2019 Grand Design Reflection have any recalls?

Yes - NHTSA lists 5 recalls for the 2019 Grand Design Reflection: refrigerator (January 2022); wiring (October 2018); electrical system (October 2018); non-powered axle assembly (September 2018) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2019 Grand Design Reflection?

By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (4), electrical system (2), suspension (2).

How many complaints has the 2019 Grand Design Reflection had?

9 complaints have been filed with NHTSA, the first on June 1, 2019 and the latest on December 30, 2025. Of these, 1 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.

Is the 2019 Grand Design Reflection a reliable vehicle?

Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Grand Design Reflection year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Grand Design Reflection years have the most complaints?
What should I do if my 2019 Grand Design Reflection has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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