- The problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Vehicle safety record
2016 Heartland Torque Problems, complaints & recalls
No owner complaints about the 2016 Heartland Torque have been filed with NHTSA. It is covered by 6 recalls, the latest in November 2017 for the equipment.
NHTSA data checked
DMore problems than a typical Torque year, for its age
- Complaints
- 0
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2016 Heartland Torque recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
- The risk
- If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
- The fix
- Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
- The problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Torque travel trailers, models T31 and T32, manufactured December 15, 2015, to March 16, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer
- The risk
- In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.
- The fix
- Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact Heartland customer service at 1-877-262-8032 or by email at [email protected].
- The problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- The risk
- An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
- The fix
- Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
- The problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Torque T27, T28, T29, and T33 travel trailers manufactured May 11, 2015, to May 29, 2015. The affected trailers have Federal Certification labels that may be missing the gross axle weight rating (GAWR) information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- The risk
- The vehicle operator may unintentionally overload the trailer due to the missing GAWR information, increasing the risk of a vehicle crash.
- The fix
- Heartland will notify owners, and dealers will replace the incorrect certification label with a corrected label, free of charge. The recall began on July 29, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.22.
- The problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.
- The risk
- If the room extends while vehicle is in motion, there is an increased risk of a crash.
- The fix
- Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.
What owners say
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No complaints about the 2016 Heartland Torque yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Heartland Torque: every year compared
All Torque years2016 Heartland Torque vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2016 Heartland Torque | 0 | 6 | D | |
| 2016 Heartland Gateway | 2 | 1 | C | Compare |
| 2016 Heartland Elkridge | 1 | 4 | D | Compare |
| 2016 Heartland North Trail | 1 | 1 | C | Compare |
| 2016 Heartland Big Country | 1 | 2 | C | Compare |
| 2016 Heartland Bighorn | 1 | 1 | B | Compare |
| 2016 Heartland Cyclone | 1 | 3 | C | Compare |
| 2016 Heartland Road Warrior | 1 | 3 | F | Compare |
| 2016 Heartland Pioneer | 1 | 0 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2016 Heartland Torque
Does the 2016 Heartland Torque have any recalls?
Yes - NHTSA lists 6 recalls for the 2016 Heartland Torque: equipment (November 2017); equipment (November 2016); trailer hitches (April 2016); labels (July 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2016 Heartland Torque had?
None have been filed with NHTSA so far.
Is the 2016 Heartland Torque a reliable vehicle?
Its Safety Index is 26 out of 100 (grade D: more problems than a typical Heartland Torque year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2016 Heartland Torque has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data