- The problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Vehicle safety record
2017 Heartland Torque Problems, complaints & recalls
No owner complaints about the 2017 Heartland Torque have been filed with NHTSA. It is covered by 3 recalls, the latest in November 2017 for the equipment.
NHTSA data checked
CAbout as many problems as a typical Torque year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2017 Heartland Torque recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
- The risk
- If the light overheats there would be an increased risk of a fire.
- The fix
- Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
- The problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Torque travel trailers, models T31 and T32, manufactured December 15, 2015, to March 16, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer
- The risk
- In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.
- The fix
- Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact Heartland customer service at 1-877-262-8032 or by email at [email protected].
What owners say
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No complaints about the 2017 Heartland Torque yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Heartland Torque: every year compared
All Torque years2017 Heartland Torque vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Heartland Torque | 0 | 3 | C | |
| 2017 Heartland Mallard | 4 | 3 | D | Compare |
| 2017 Heartland Cyclone | 2 | 1 | A | Compare |
| 2017 Heartland Wilderness | 1 | 2 | D | Compare |
| 2017 Heartland Elkridge | 1 | 2 | D | Compare |
| 2017 Heartland Road Warrior | 1 | 1 | C | Compare |
| 2017 Heartland Landmark 365 | 1 | 1 | B | Compare |
| 2017 Heartland Pioneer | 1 | 1 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Heartland Torque
Does the 2017 Heartland Torque have any recalls?
Yes - NHTSA lists 3 recalls for the 2017 Heartland Torque: equipment (November 2017); exterior lighting (August 2016); trailer hitches (April 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2017 Heartland Torque had?
None have been filed with NHTSA so far.
Is the 2017 Heartland Torque a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Heartland Torque year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2017 Heartland Torque has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data