Indian Scout Problems by year

during first 500 mile break-in period. On [redacted] I reported to Owen Motorsports in [[redacted]] (original dealer/shop) during first 500 mile service. Dealer unable to replicate issue. They did however run updates to ECM/Ride Command software and I did not experience issue again for another ~500 miles. But, after happening again I scheduled service with Green Mount Road Motorsports in [[redacted]] for drop off [redacted] (closer dealer because of possibility of needing to leave bike overnight). This dealer called me later in the day after I dropped off the bike and said they test rode bike, were able to replicate the issue. The service employee or manager refused to further diagnose or repair the defect under warranty claiming a total loss of braking for 1-2 seconds is 'normal behavior.' Alarmingly, after opening a case with Indian corporate customer care (Case #[redacted]), neither I nor Indian corporate customer care can get the Green Mount Motor Sports service manager to return calls since [redacted]. Indian corporate suggested I visit the shop in person as a next step which I will not be doing. The dealer is displaying negligence regarding a critical safety mechanical defect by dismissing it as normal motorcycle/brake behavior. The motorcycle remains grounded at the dealership since [redacted] awaiting proper diagnosis and repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

the issue presents with a slight throttle and the clutch just starting to friction, if you attempt to throttle the bike dies. The throttle sensor is not correct. Furthermore it seems after the bike has warmed up... like 10 miles and I stop at the store in the mornings, the next start seems to like rock the engine up during startup. This causes a terrible abrupt stop to the engine start and causes the ride command to reboot. This has happened riding furring downshifting at a light where the engine shut off and caused the ride command to reboot, had to coast to the side of the road and wait 20 seconds to get the fuel pump back before it would fire back up. This stalling on the highway has happened 3 times now and without any warning. This is going to get me into an accident. So, the engine stall happened this morning and it actually got the first time threw a check engine light. The absolute first code I have ever been able to see 3464-3 (throttle actuator fault) this solidifies my throttle suspicions all along, as everything has always pointed to the throttle sensor. If Indian does not fix this (there are a ton of people complaining about this same issue on their 2025's) they are going to hurt or kill someone. This is a safety issue that needs addressed immediately! I will be taking my bike in for it's 5K service on Saturday and will report it again, but just like the other 10 times I will be dismissed. This is an urgent recall that needs addressed.

screen booted I reach down with my foot and bring the shifter from first to neutral. This can be verified and validated by the audible click of the shifter as well as on the Ride Command screen. The "N" neutral light was clearly visible. The bike still on the stand I reach across the bike and hit the start button. This is where things started to go from bad to worse. The engine turned over as the bike lurched forward (as if it was still in gear). At this point the engine actually started as the bike left the stand and fell onto its side as well as my legs. The bike was running at this point as it layed on its side for approx 3 seconds until the bike died and the hazards began to flash. I swiftly checked the rear tire to ensure it was no longer turning and was able to get the bike uprighted within maybe 10 to 15 seconds of it laying over. Once upright I validated again the bike was displaying neutral and it was. Damage was minimal when it went over there was contact from the left foot peg as well as the clutch lever (broke about two inches off the clutch lever). No other damage on the bike thank god. It only tweaked my back while trying to wrestle the bike as it moved uncontrollably. This bike allowed two safety's to be overridden, the neutral safety as well as the stand safety. If this would have happened with someone in front of the bike, or if I were waiting on traffic thinking the bike was in neutral it would have lunged out into traffic. TERRIBLE!!

Motorcycle Owner Connections Department and was told is there another shop I can go to and NTTS is already aware of the Problem, there is nothing more they can do. This is an unreasonable time for a repair and will not afford me the option to ride again to mid to late May. I feel that I should be offered a buy back option for the cost of my loan since I am paying for motorcycle i cannot safely drive per NHTS.