- The problem
- On certain trucks equipped with caterpillar diesel engines, the variable valve actuation (vva) oil line may wear against the sharp edge of the cylinder head if not positioned correctly.
- The risk
- The oil line may be cut on the cylinder head causing an oil leak and a possible fire.
- The fix
- Caterpillar, in conjunction with international, will be conducting the owner notification and remedy for this campaign free of charge. Owners may call caterpillar at 309-675-6496, or international at 1-800-448-7825.
Vehicle safety record
2004 International 5000 Problems, complaints & recalls
No owner complaints about the 2004 International 5000 have been filed with NHTSA. It is covered by 2 recalls, the latest in January 2006 for the engine and engine cooling.
NHTSA data checked
DMore problems than a typical 5000 year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2004 International 5000 recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Certain trucks equipped with holland/neway air suspension systems, a transverse beam casting may fracture under normal loads. If a casting breaks when the vehicle is traveling on a roadway there is the potential for pieces of the casting to become projectiles and the suspension's transverse beam may drop down low enough to contact the road surface.
- The risk
- This will cause sparks that could potentially ignite and cause a fire.
- The fix
- Dealers will inspect and replace the defective transverse beam assemblies free of charge. The recall began on july 8, 2005. Owners may contact international trucks at 1-800-448-7825.
What owners say
Be the first 5000 owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2004 International 5000 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
International 5000: every year compared
All 5000 years2004 International 5000 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 International 5000 | 0 | 2 | D | |
| 2004 International 4300 | 4 | 2 | B | Compare |
| 2004 International 4400 | 3 | 3 | D | Compare |
| 2004 International 3000 | 2 | 2 | D | Compare |
| 2004 International 3200 | 1 | 2 | C | Compare |
| 2004 International 4700 | 1 | 1 | C | Compare |
| 2004 International 3800 | 1 | 2 | B | Compare |
| 2004 International 1300FBC | 1 | 1 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 International 5000
Does the 2004 International 5000 have any recalls?
Yes - NHTSA lists 2 recalls for the 2004 International 5000: engine and engine cooling (January 2006); suspension (May 2005). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2004 International 5000 had?
None have been filed with NHTSA so far.
Is the 2004 International 5000 a reliable vehicle?
Its Safety Index is 26 out of 100 (grade D: more problems than a typical International 5000 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2004 International 5000 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data