- The problem
- Winnebago is recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
- The risk
- The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
- The fix
- Winnebago is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The recall began during december 2010. Owners may contact norcold at 1-800-767-9101 or winnebago at 1-641-585-3535.
Vehicle safety record
2004 Itasca Horizon Problems, complaints & recalls
Owners have filed 3 complaints about the 2004 Itasca Horizon with NHTSA, most often about the lights (1) and the electrical system (1). It is covered by 5 recalls, the latest in October 2010 for the equipment. For comparison, the 2003 has 1 and the 2005 has 1.
NHTSA data checked
FFar more problems than a typical Horizon year, for its age
#311 most complained-about 2004 vehicle
- Complaints
- 3
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2004 Itasca Horizon problems
Share of all 3 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2004 Itasca Horizon recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Certain motor home chassis equipped with zf model 8018 steering gears may have been assembled with the incorrect recirculating ball spacer. This could potentially allow the recirculation balls to escape from the recirculation ball circuit resulting in a loss of steering.
- The risk
- The operator may notice higher required steering wheel inputs,or the need for more steering wheel adjustments, while driving in a straight line in combination with metallic cracking noises prior to a loss of steering. Loss of steering could result in a vehicle crash.
- The fix
- Winnebago is working with freightliner and zf to replace the steering gear free of charge. Owners may contact winnebago at 641-585-3535 or freightliner at 1-800-547-0712.
- The problem
- Certain seat belt buckles on some motor homes fail to conform to the load requirement of federal motor vehicle safety standard no. 209, "Seat belt assemblies."
- The risk
- The seat belt buckle may unlatch in the event of a vehicle crash, possibly resulting in personal injury to the seat occupant.
- The fix
- Dealers will replace the buckles. The recall began on november 12, 2004. Owners should contact amsafe at 1-574-266-8330 or winnebago at 1-800-537-1885.
- The problem
- On certain motor homes built on a freightliner chassis with a 400-hp cummins engine, a sheet metal "tab" on a wire cover located behind the accelerator pedal has the potential to catch on the accelerator pedal.
- The risk
- If the accelerator pedal hangs up on the tab of the wire cover, a hazardous situation could result in the pedal not going back to idle position, increasing the risk of personal injury, vehicle damage and, a crash could occur.
- The fix
- Dealers will provide instructions for owners to inspect and if necessary have the wire cover repaired. If owners do not feel comfortable performing the inspection, dealers will inspect and repair as necessary. The recall began on september 17, 2004. Owners should contact winnebago at 641-585-6939.
- The problem
- On certain motorhomes, the lp tank has stress on weld joints at the point where mounting brackets are welded to the tank.
- The risk
- This could cause stress cracks at the weld joints and lead to an lp leak and cause personal injury and/or vehicle damage.
- The fix
- Dealers will reinstall a cradle-style carrier, and, if necessary replace the lp tank. The recall began on march 25, 2004. Owners should contact winnebago at 641-585-6939.
What owners say
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3 complaints about the 2004 Itasca Horizon
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2004 itasca horizon equipped with synergy ap400 tires (na), size: 295/75/r22.5 (Na). While driving 55 mph, an abnormal noise was observed and the front passenger side tire tread began to separate. The tire was not diagnosed, but was repaired by roadside assistance. Due to the failure, the bottom of the rv was damaged. The manufacturer of the tire was not notified. The tire failure mileage was approximately 1,500 and the vehicle failure mileage was approximately 58,500.
Our motorhome had a hamsar electro-magnetic flasher which is used to make the hazard lights and left/right signal blink. It is located in the fuse box in the outside compartment, near driver's side. It started smoking and smelled burned, lots of smoke started coming into the motorhome. The hazard were not in use at the time - we were just parked and it was off. We removed the device and it was entirely melted. Not sure what caused this, but if we were not in the vehicle at the time it started burning/melting, it would have caused a fire. I have a picture of this if needed. *Tr
Since driven off the showroom floor, itasca horizon motorhome's wipers have worked twice (15 seconds each time). Were inoperative upon pickup. First repair allowed two short uses, second repair by the local authorized freightliner dealer was to no avail.*Ak
Itasca Horizon: every year compared
All Horizon years2004 Itasca Horizon vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 Itasca Horizon | 3 | 5 | F | |
| 2004 Itasca Suncruiser | 6 | 3 | D | Compare |
| 2004 Itasca Meridian | 4 | 4 | F | Compare |
| 2004 Itasca Sunrise | 3 | 5 | F | Compare |
| 2004 Itasca Sunova | 1 | 6 | D | Compare |
| 2004 Itasca Sunstar | 1 | 3 | C | Compare |
| 2004 Itasca Spirit | 1 | 5 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 Itasca Horizon
Does the 2004 Itasca Horizon have any recalls?
Yes - NHTSA lists 5 recalls for the 2004 Itasca Horizon: equipment (October 2010); shaft pitman (December 2007); buckle assembly (December 2004); accelerator pedal (September 2004) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2004 Itasca Horizon?
By the complaints owners filed with NHTSA, the most common problem areas are the lights (1), electrical system (1), visibility & wipers (1).
How many complaints has the 2004 Itasca Horizon had?
3 complaints have been filed with NHTSA, the first on August 6, 2004 and the latest on June 20, 2016. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2004 Itasca Horizon a reliable vehicle?
Its Safety Index is 23 out of 100 (grade F: far more problems than a typical Itasca Horizon year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Itasca Horizon years have the most complaints?
2000 (6), 2004 (3), 2007 (2). See every Itasca Horizon year compared.
What should I do if my 2004 Itasca Horizon has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data