- The problem
- Jayco, Inc. (Jayco) is recalling certain 2011 and 2013 Jay Series BB, BC and BD camping trailers equipped with a Lippert Power Roof Lift Mechanism. The manual over-ride feature on these power lifts may be misused, potentially resulting in torque from the drive motor damaging the lift mechanism.
- The risk
- Damage to the lift mechanism may cause the roof to fall unexpectedly, increasing the risk of injury.
- The fix
- Jayco will notify owners and will provide a warning label to instruct owners of the proper use of the manual over-ride feature, free of charge. The recall began on June 26, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901379.
Vehicle safety record
2013 Jayco Jay Series Problems, complaints & recalls
No owner complaints about the 2013 Jayco Jay Series have been filed with NHTSA. It is covered by 2 recalls, the latest in May 2018 for the roof and pillars.
NHTSA data checked
DMore problems than a typical Jay Series year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2013 Jayco Jay Series recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
What owners say
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No complaints about the 2013 Jayco Jay Series yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Jayco Jay Series: every year compared
All Jay Series years2013 Jayco Jay Series vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2013 Jayco Jay Series | 0 | 2 | D | |
| 2013 Jayco Eagle | 2 | 3 | C | Compare |
| 2013 Jayco Seismic | 2 | 4 | C | Compare |
| 2013 Jayco Jay Feather Ultra Lite | 2 | 1 | D | Compare |
| 2013 Jayco Eagle Premier | 2 | 5 | C | Compare |
| 2013 Jayco White Hawk | 1 | 2 | C | Compare |
| 2013 Jayco Jay Flight Swift | 1 | 2 | - | Compare |
| 2013 Jayco Towable Trailer | 1 | 1 | D | Compare |
| 2013 Jayco Greyhawk | 1 | 1 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2013 Jayco Jay Series
Does the 2013 Jayco Jay Series have any recalls?
Yes - NHTSA lists 2 recalls for the 2013 Jayco Jay Series: roof and pillars (May 2018); equipment (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2013 Jayco Jay Series had?
None have been filed with NHTSA so far.
Is the 2013 Jayco Jay Series a reliable vehicle?
Its Safety Index is 26 out of 100 (grade D: more problems than a typical Jayco Jay Series year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2013 Jayco Jay Series has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data