- The problem
- Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Alante and 2018-2019 Jayco Precept vehicles. The windshield wiper system motor on these vehicles may fail when being operated in heavy snow or ice situations, thereby reducing driver visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
- The risk
- Failure of the windshield wiper system can decrease the driver's visibility, increasing the risk of a crash.
- The fix
- Jayco will notify owners, and dealers will replace the wiper module with a new relay pack, free of charge. The recall began on June 29, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903378.
Visibility & wipers
2018 Jayco Precept Visibility problems
Owners have filed 2 complaints about the 2018 Jayco Precept's visibility & wipers with NHTSA - 50% of all its complaints, most recently on December 29, 2020. Windshields, wipers, defrosters, mirrors, backup cameras and glare.
- Complaints
- 2
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Visibility recalls for the 2018 Jayco Precept
Visibility complaints
This complaint is in reference to the driver's side windshield wiper. During highway use in the rain the windshield wiper and arm malfunctions and swings too far to the left actually leaving the windshield and wrapping around the left driver's side window. The wiper then slams against the left side of the windshield as it actuates back to the right causing scratches and damage to the windshield and the wiper arm to bounce across the window and not wipe the rain away from the windshield. This reduces visibility...
Read the full complaint
to almost zero and creates a very unsafe driving experience. Your website does not allow video, but I do have a video demonstrating this. I have taken a screenshot of the video to show the arm extended completely off the front windshield and clearly visible on the left hand side of the motorhome. You will also note the rain beading on the windshield where the wiper is completely missing the windshield due to this malfunction. It is my understanding this was supposed to be corrected during an earlier recall for the wiper motor, however the malfunction continues.
Tl* the contact owns a 2018 jayco precept. While driving approximately 65 mph in the rain, the windshield wipers stopped operating without warning. The contact had to pull the vehicle over and wait until the rain stopped. The contact called camping world of charleston (8155 rivers ave north, charleston, sc 29406, 888-471-3171) and was advised to schedule an appointment. The manufacturer was made aware of the failure and informed the contact of nhtsa campaign number: 18v297000 (visibility). The contact was referred...
Read the full complaint
to the dealer, but the dealer informed the contact that the vehicle could not be serviced right away because an appointment needed to be scheduled. The contact sent an email to the manufacturer to be referred to another dealer. The vehicle was not repaired. The failure mileage was approximately 3,300. *Bf *tt
Jayco Precept visibility complaints by year
Precept visibility problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data