Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the...
Visibility & wipers
Jayco Precept Visibility problems by year
14 complaints filed with NHTSA about the Jayco Precept's visibility & wipers. Windshields, wipers, defrosters, mirrors, backup cameras and glare.
Visibility complaints by model year
Visibility recalls
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Alante and Precept motorhomes. When traveling at highway speeds, the windshield wiper arms may lift away from the windshield when the wiper speed setting is on high, decreasing the wiper's ability to clear...
Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Alante and 2018-2019 Jayco Precept vehicles. The windshield wiper system motor on these vehicles may fail when being operated in heavy snow or ice situations, thereby reducing driver visibility. As such...
Jayco is recalling certain model year 2014 Precept Motorhomes manufactured March 28, 2013, through June 27, 2013. The attachment mechanism that holds the windshield wiper arm to the wiper motor shaft could crack.
Latest Precept visibility complaints
I purchased this 2026 Jayco Precept 34G Class A motorhome new in May 2026. During the first approximately 1,000 miles, it exhibited severe steering/handling instability requiring constant correction at highway speeds. As a first-time Class A owner, I initially thought this might be normal and continued operating it with family aboard. On [redacted], a Ford commercial service center inspected the motorhome and documented missing steering-stabilizer hardware, specifically a missing nut, and a bent stabilizer shock....
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The service center photographed the defects. The stabilizer was later replaced and an alignment performed. The missing hardware and bent stabilizer created a serious potential loss-of-control/crash hazard. My family and I had traveled approximately 1,000 miles before the defects were discovered. The same Ford service center documented excessive looseness in the windshield-wiper linkage/transmission requiring repair or replacement. It stated the wiper system was installed by the RV builder and indicated the linkage appeared to have been left loose during assembly. After the steering repairs, I drove the motorhome more than an hour in heavy rain with the driver-side windshield wiper not functioning, severely impairing visibility. The RV dealer subsequently serviced the wiper assembly. The manufacturer was notified of the steering/chassis and wiper defects. Written Ford findings, photographs and repair records are available. [[redacted]] was specifically notified of these safety concerns and confirmed they were documented under the vehicle's VIN file. The steering defect was not based solely on my description of the handling; the missing nut and bent stabilizer were physically identified and documented by the Ford commercial service center. I am reporting serious vehicle-control and visibility hazards and am concerned similar defects may exist on other motorhomes of this or similar models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Wipers not working and no replacement part made anymore. My wiper relay module went bad and the wipers are not working. I contacted Jayco and was told to order a aftermarket harness and modify it. No servicing dealer will do this for me, making the rv a unsafe to drive in rain conditions. This is a big issue that I can't imagine I'm the only one with this issue. They had a recall on later models for a similar issue.
Windshield wiper system worked intermittently for the last couple of years. Now it the windshield wiper system doesn't work at all.
The heat shield on the floor of the passenger side is missing near the exhaust manifold. The shield cable for the batteries and other wiring has melted and shorted some wires. The heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. This is an extreme safety hazard as the vehicle could catch on fire. I am scared to drive the vehicle.
Component: Windshield wipers stopped during Interstate driving in a thunderstorm/heavy rain. It is available for inspection upon request. Visibility was reduced to near zero, putting myself and other drivers at a significantly increased risk of a crash. I steered to the emergency lane and stopped until the rain lessened, then crept to the next exit (<0.25 mi) to a Love's Truck Stop. The passenger wiper arm had slipped to a downward position completely off the windshield, but both wipers were inoperative. I found a...
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blown 40 amp fuse for the wiper circuit but did not have a spare for replacement. After the rain stopped completely, I removed both wipers, purchased and applied Rain-X to the windshield, and continued traveling another 200 miles to home. I have not contacted a dealer, so the component/vehicle has not been inspected by anyone. There was no warning lamp or message, but just before the wipers stopped the passenger wiper began to operate in a jerking fashion. It was raining very hard and the wiper control was on FAST mode.
I purchased a 2017 Jayco Precept 36T on 9/16/2017 and have had issues with it, most that have been handled by Jayco, including a slideout. However, the Windshield Wipers have been a problem for the last 3 years that I have owned it. The Driver's Side Wiper, when being operated, goes too far to the side and goes off the vehicle, flopping off to the side. Camping World has tried to repair it several times, supposedly with Jayco's help, and has failed every time. Open Roads tried to repair it and failed on their first attempt. I am taking it back to them and verifying that they contact Jayco for help in repairing it correctly.
When driving in heavy rain with the wipers on high they will hit each other. Thus, coming lose. It only does it when there is rain and wind while driving even at just 50 mph. Dealership sprayed hose on it and could not replicate the effect. Well drive it and you will see. Terrible to spend over137k for something I can't drive in a rain storm.
Drivers windshield wiper flops all the way to the far left at highway speeds and past the edge of the windshield, catching and marring the window and flipping the wiper arm making it useless. Cannot use the wiper.*Dt*jb
This complaint is in reference to the driver's side windshield wiper. During highway use in the rain the windshield wiper and arm malfunctions and swings too far to the left actually leaving the windshield and wrapping around the left driver's side window. The wiper then slams against the left side of the windshield as it actuates back to the right causing scratches and damage to the windshield and the wiper arm to bounce across the window and not wipe the rain away from the windshield. This reduces visibility...
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to almost zero and creates a very unsafe driving experience. Your website does not allow video, but I do have a video demonstrating this. I have taken a screenshot of the video to show the arm extended completely off the front windshield and clearly visible on the left hand side of the motorhome. You will also note the rain beading on the windshield where the wiper is completely missing the windshield due to this malfunction. It is my understanding this was supposed to be corrected during an earlier recall for the wiper motor, however the malfunction continues.
During heavy rains the wipers stopped working. The controls activate but the controller / motor doesn't move the wiper blades.
On 5/26/2020 my husband & I were driving home from gilroy, ca with our new 2019 jayco precept prestige motorhome. We were heading nb on i-55 (50-55mph) crossing from missouri into illinois (collinsville area) & a heavy hauler carrying concrete, was speeding sb on i-55 (65 mph at least) in a construction zone, jacked knifed his vehicle to avoid slamming into stop/slowed traffic. In doing so, he went into center median causing the posted 55 mph speed sign with photo enforced attached to top of sign, along with a...
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wall of dried dirt and stone to fly into our windshield and causing it to completely implode it into our faces and brand new motorhome. Nothing is left of the windshield. The state police and emt's on site questioned why the windshield was damaged to the point of what it was. Also, the repair that our motorhome is currently at, indicated that they have never seen a windshield exploded the way this one did. Our motorhome is 38'8" long and there's glass from front to back. I've been in contact with jayco and they've responded back, saying that the windshield installed has met all safety standards and codes. *Tr
The first time the windshield wipers failed was in oct 2018. I was returning from a trip and was in colorado when it started raining and light snow. I noticed was the drivers side wiper blade was coming away from the wiper arm. I pulled over 3 times in the rain on interstate 70 to try to attach it. As I was continuing on my trip in had just gotten on the south bound interstate 15 in utah when the entire wiper assembly suddenly flopped to the outside of the motorhome. It was no longer working. I had to find an off...
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ramp to pull off. Upon examining it I was able to determine the blade assembly and wiper motor were stripped out. I tried to continue to drive until the rain was so bad I was unable to see. I had found a rest area to safely pull into and call for road side assistance. After waiting 3 hours and making several more calls for help I was able to find to proceed as the rain had stopped. A little further down the road I spotted a camp ground and decided to stay as it was getting dark. The next morning was clear and I headed to st. George ut. I stopped at a ford dealership to see about getting a new wiper assembly. They said they didnt have what I needed and to contact jayco. I even stopped at an auto parts store and was told they didnt carry the part and to try ford. Now fast forward to 2019 after having the wipers worked on several times st camping world over the past 8 months , I was on a trip from nv to florida in early november when driving though tx the wipers again starting failing. It was till I was heading home that the entire wiper striped out again. I made 2 attempts to stop at a camping world and 1 attempt to stop at a ford dealer. That I was told they could get the part but it would take a week or more and that was if it was in stock.I was once again force to limp across country with no wipers and a winter storm was baring down on the area I was in.
When traveling at highway speed'with the windshield wipers on high speed, the driver side wiper blade an arm lift away from the windshield, slamming back down when it reaches the far left end of its travel. The wiper arm lifting from the windshield results in restricted visibility as there is no clearing of the windshield.
Tl* the contact owns a 2018 jayco precept. While driving approximately 65 mph in the rain, the windshield wipers stopped operating without warning. The contact had to pull the vehicle over and wait until the rain stopped. The contact called camping world of charleston (8155 rivers ave north, charleston, sc 29406, 888-471-3171) and was advised to schedule an appointment. The manufacturer was made aware of the failure and informed the contact of nhtsa campaign number: 18v297000 (visibility). The contact was referred...
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to the dealer, but the dealer informed the contact that the vehicle could not be serviced right away because an appointment needed to be scheduled. The contact sent an email to the manufacturer to be referred to another dealer. The vehicle was not repaired. The failure mileage was approximately 3,300. *Bf *tt
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data