Jayco, Inc. (Jayco) is recalling certain 2024 Jayco Precept and Entegra Coach Vision XL motorhomes. The window shade may obstruct the emergency exit window opening.
Body, doors & structure
Jayco Precept Body problems by year
10 complaints filed with NHTSA about the Jayco Precept's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.
Body complaints by model year
Body recalls
Latest Precept body complaints
The contact owns a 2017 Jayco Precept built on a 2016 Ford Motorhome Chassis. The contact stated while driving approximately 55 MPH, there was smoke coming from the rear of the RV. The contact pulled over to the side of the roadway and stopped the RV. The RV was towed to the local repair center, where it was diagnosed and determined that hydraulic fluid had leaked onto the exhaust pipes, causing the smoke. The contact was informed that several support welds had fractured and caused the hydraulic fluid lines to fail...
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and leak hydraulic fluid. Additionally, the mechanic informed the contact that several support welds located at the rear of the RV had sheared off, causing the body of the RV to lower. The RV was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 29,000.
[[redacted]] we were camping in Maryland. I attempted to exit the motorhome through the only exit door. When I turned the door handle to open the door the handle fell off. We were not able to exit the motorhome. I called the RV Office and they sent over a maintenance man who had to open the door from the outside. The back end of the handle fell off the handle. The handle is made from aluminum and the end is rolled over there is a snap ring in a groove as cell. The snap ring groove apparently wore out which caused...
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the whole device to fall apart. This could have been a catastrophic event in the case of an emergency. I could not locate a replacement part in the area where we are camping so I decided to fix it myself. I went to the hardware store and purchased a 5/16 by 18 tap and a drill bit and a washer and a bolt. The entire lock mechanism should be reworked to prevent a possible fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The heat shield above the catalytic converter and associated pipes were not extended far enough which caused the pass through storage and wiring harness covering to melt. This could have been a disaster. There is a recall on 2018 and prior same models for the exact same problem. Jayco is of no help as there is not a recall for this year model. There are other owners with the same problem. This could cause a fatality while driving
The HLM (out of business) trailer hitch tore at the welds on both sides. Manufacturer states you can tow 5,000 lbs./500 tongue. My trailer fully loaded is 4600/380. I took the RV back to the Jayco Service Center, where I purchased it, to be repaired. I was informed HLM(aka pull rite) was contracted to build the hitch and no longer manufacture it. I was also informed that the hitch is mounted on a frame extension. The Ford Chassis ends just past the axles and the bedroom is built on this frame extension. I have...
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several concerns with the safety/quality of this type of manufacturing(during COVID). Not only because this happen to us, but I have learned years other Jayco Class A owners (2020-2022) have experienced the same thing. We could have lost the whole trailer at highway speeds that could have resulted in a huge catastrophe to others!! Very unsafe! The first 3 pictures are of my hitch. The rest of the pictures are from other Jayco RV Owners that could have lost their tow cars/trailers too. I want to emphasize, no one was towing over capacity.
The contact owns a 2022 Jayco Precept RV built on a 2022 Ford F-53 chassis. The contact stated that while her husband was driving 60 MPH, the roller shade located above the windshield unraveled. Due to the failure, her husband's visibility became completely obstructed and he was unable to see anything in front of the RV. The contact and assisted her husband with the roller shade to prevent a potential crash. The contact's husband was able to pull over to the side of the road and used duct tape to secure the roller...
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shade. The manufacturer was notified of the failure and referred the contact and her husband to the local dealer. The RV was taken to a dealer and remained with the dealer. The RV was not repaired. The failure mileage was 7,114.
The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long passenger's side slider to detach. The cause of the failure was not yet determined. The contact stated that the failure had previously occurred on multiple occasions and the passenger's side slide brake and Hydraulic pump were...
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replaced. Additionally, the overhead passenger's side bed had detached from the wall nearly causing injuries to his wife. The local dealer and manufacturer were notified of the failures. The failure mileage was 2,000.
2018 Jayco precept motorhome. Consumer writes regarding a defect in design and installation of the propane distribution system. *Ld the consumer stated the design and routing of four propane supply hoses to interior appliances is unsafe. The hoses become tangled and prevents gas from reaching the appliances. *Js
Tl* the contact owns a 2018 jayco precept. While driving highway speeds, the four slide outs detached without warning. The contact pulled the vehicle over to the side of the road and maneuvered the slide outs back in place. The dealer (link ford and rv, 660 w hokah st, minong, wi 54859, (715) 466-2222, 1-800-332-3410) was contacted and they called the manufacturer to determine their guidelines. There had been six other models that were also affected because the manufacturer only installed three of the six bolts to...
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secure the slide outs in place. The manufacturer suggested trading in the 36t model for a 36b model, which the contact stated was a downgrade and not a permanent remedy. The vehicle remained at the dealer and had not been repaired. The offer was declined for the downgrade. The contact was waiting on a solution from the manufacturer. The failure mileage was not available. *Tt *dt manufacturer purchased back from consumer.*Jb
Heard loud banging noise and a steel plate behind dual passenger side rear tire came off. *Bf updated 10/17/2017*js
Tl* the contact owns a 2016 jayco precept. The contact stated while driving at approximately 5 mph, a metal piece detached from the rear passenger side the vehicle. A local dealer was not contacted. The rv was not repaired. The manufacturer was notified of the failure and scheduled an appointment. The failure mileage was unknown. The vin was not available. Updated 11/06/17*lj *bf consumer stated still not repaired. Vin is not valid updated 7/17/18*jb *tr
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data