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Equipment & accessories

2012 Keystone Alpine Equipment problems

Owners have filed 1 complaint about the 2012 Keystone Alpine's equipment & accessories with NHTSA - 50% of all its complaints, most recently on February 6, 2024. Trailer hitches, mobility equipment, accessories and aftermarket parts.

Complaints
1
Recalls
1
Crashes
0
Fires
0
Injuries
0
Deaths
0

Equipment recalls for the 2012 Keystone Alpine

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment complaints

Electrical systemBody, doors & structureEquipment & accessories

This has been a contiuned issue with not only the Alpine but Montana as well. Especially with Front Slide outs. The unit is cracking at the lower front frame of the slide out. Causing dangerous cracks to the inner frame. The unit is over flexing and therefore causing the Welds to break , which will cause the walls to crack and you could end up with extreme damage. My unit ended up with $20,000 worth of damage. I was lucky my insurance paid it, but at that time we did not know that it was a frame issue. It was...

Read the full complaint

not until after the fact and after it was repaired that if it were known that it was a frame issue the unit would not have been covered. Therefore we would have had to pay out of pocket. Keystone and also Lippert refused any warranty. I am the second owner and it was 3 yrs old when purchased. Electrical issues. Unit almost caught fire, had smoke coming from upper vents and it took out the Microwave and Dryer. Wiring is not installed with the best of safety. Plug at rear of unit shorted out while hooked to NEW shore power. The whole drivers side of unit lost power. Replaced plug at rear of unit, manufacture refused to check out. Since then we have had power issues with RV. Had to replace Microwave and still have yet to replace dryer. Plugs in walls are very cheap, wires of crimpt and not wrapped and tightened down like residental wall plugs.

Filed Incident Electrical system · Structure · EquipmentNHTSA 11570344

Keystone Alpine equipment complaints by year

Alpine equipment problems, every year

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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