Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Equipment & accessories
Keystone Alpine Equipment problems by year
7 complaints filed with NHTSA about the Keystone Alpine's equipment & accessories. Trailer hitches, mobility equipment, accessories and aftermarket parts.
Equipment complaints by model year
Equipment recalls
Keystone RV Company (Keystone) is recalling certain 2019 Alpine and High Country Montana recreational trailers and 2018-2019 Avalanche and Montana recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may...
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at...
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Alpine fifth-wheel recreational trailers manufactured August 10, 2015, to December 1, 2016, and Avalanche fifth-wheel recreational trailers manufactured September 11, 2015, to December...
Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and...
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 Montana, 2014 Alpine, Big Sky, and Fuzion, and 2014 Dutchmen Infinity and Voltage fifth wheel trailers equipped with Frigidaire KG series microwaves, models CFMV152CLB and CFMV154CLS...
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through...
Latest Alpine equipment complaints
This has been a contiuned issue with not only the Alpine but Montana as well. Especially with Front Slide outs. The unit is cracking at the lower front frame of the slide out. Causing dangerous cracks to the inner frame. The unit is over flexing and therefore causing the Welds to break , which will cause the walls to crack and you could end up with extreme damage. My unit ended up with $20,000 worth of damage. I was lucky my insurance paid it, but at that time we did not know that it was a frame issue. It was...
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not until after the fact and after it was repaired that if it were known that it was a frame issue the unit would not have been covered. Therefore we would have had to pay out of pocket. Keystone and also Lippert refused any warranty. I am the second owner and it was 3 yrs old when purchased. Electrical issues. Unit almost caught fire, had smoke coming from upper vents and it took out the Microwave and Dryer. Wiring is not installed with the best of safety. Plug at rear of unit shorted out while hooked to NEW shore power. The whole drivers side of unit lost power. Replaced plug at rear of unit, manufacture refused to check out. Since then we have had power issues with RV. Had to replace Microwave and still have yet to replace dryer. Plugs in walls are very cheap, wires of crimpt and not wrapped and tightened down like residental wall plugs.
The contact owns a 2021 Keystone Keystone RV. The contact received notification of NHTSA Campaign Number: 22V726000 (Equipment) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 Keystone Alpine RV. The contact stated that the hydraulic jacks were scraping on the roadway while driving at highway speeds. The contact had taken the RV to the dealer who replaced the driver's side front jack however, the failure persisted. The contact stated that all the other jacks also experienced the failure. The trailer had not been taken to the dealer. The contact placed an eye bolt with an A-clevis to hold up the jacks until able to get the trailer to the dealer. The dealer was informed of the failure and an upcoming appointment was scheduled. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.
Tl* the contact owns a 2019 keystone alpine. The contact stated while driving at an unknown speed, two leveling jacks started descending from the trailer preventing the trailer from moving. The contact pulled over to the shoulder but could not get the jacks to retract and stay in place. The trailer was towed to the contact's destination. The manufacturer dispatched a mobile service technician with replacement jacks but the remedy failed. The contact then disconnected the hydraulics to the leveling jacks and was...
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able to continue to drive after two weeks of attempting to remedy the failure. The contact scheduled an appointment with the dealer camping world of spartanburg (114 best dr, spartanburg, sc 29303, (866) 955-8753) for january 2019. The manufacturer has reimbursed the contact for expenses but could not offer any further assistance until the failure has been diagnosed by the dealer. The failure mileage was 100 miles.
Shortly after picking up our new rv , we noticed the two center slideouts would creep out while towing rv on highway. We have notified keystone of this prob and have had the rv in the shop 2 times and was told it was a hydraulic leak , and still to this day it is still the same problem, slideout are coming out going down highway. I am taking the rv back in again to another repair shop. This is a highway hazard while the vehicle is in motion on any road or highway slideout out could hit anything in its path. Now as...
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we travel we have to stop every 40 miles to get to rv controls to slide them back in. It is getting worse they are coming out more often. We have all records of this problem , when we reported it to keystone, at first we thought it was a computer glitch. Is there any correspondence you can send to keystone to get this problem resolved before it causes an accident? *Tr
Tl* the contact owns a 2015 keystone alpine trailer. While driving approximately 55 mph, the roof began to detach. The contact took the vehicle to the dealer where it was determined that there was a manufacturer defect due to the fact that there was not enough adhesive on the vehicle to keep the roof attached. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Updated 11/07/16*lj the consumer stated while driving down the highway, the roof started flapping . It was determined it was a manufacturing defect. Keystone covered the costs. Updated 11/30/16.*Jb
Tl* the contact owns a 2013 keystone alpine rv being towed by a 2013 dodge ram 3500. The contact stated that the microwave frequently turned on and off. The microwave convection oven was manufactured in january of 2013, model number cfmv154cls and serial number kg30102106. The contact noticed that items inside or near the microwave burned when the unit was not activated. As an interim repair, the contact disconnected the microwave to prevent the possibility of a fire. The manufacturer stated that the unit was included in nhtsa campaign number: 14v136000 (electrical system). The failure was not remedied. The rv was not diagnosed or repaired. The approximate failure mileage was 15,000.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data