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Body, doors & structure

Keystone Alpine Body problems by year

17 complaints filed with NHTSA about the Keystone Alpine's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.

Body complaints by model year

YearBody complaintsCrashesInjuriesRecalls
20241000
20225001
20214100
20202000
20181000
20161001
20151001
20131000
20121000

Body recalls

Latest Alpine body complaints

2024 Keystone AlpineSuspensionBody, doors & structure

UNKNOWN The frame and wall of the RV seem to be separating. This is called frame flex in the industry. We are having the RV inspected to be sure. If this is confirmed it could put the passengers and others on the highway at risk. There were no warnings with the exception of physical seeing the damage before a professional inspection was done.

Filed Incident Suspension · StructureNHTSA 11728556
2022 Keystone AlpineSuspensionVisibility & wipersBody, doors & structure

The contact owns a 2022 Keystone Alpine RV. The contact stated that upon delivery, the RV pipes were frozen. Additionally, the contact stated that the driver's side and the top large windows were shattered in the living room. The back wall had separated from the kitchen counter back wall. The solar panels failed to charge. There was water pouring from the belly of the unit. There was vibration while pulling RV. The vehicle was taken to the local dealer, where the parts were replaced under the warranty after 280 hours. The mobile technician came to repair the frozen pipes. The manufacturer was contacted by letter, but no assistance was provided. The failure mileage was unknown.

Filed Incident Suspension · Visibility · StructureNHTSA 11707447
2021 Keystone AlpineBody, doors & structure

Bent/broken frame. We are stranded in Northern CA. The unit is available for inspection. This RV is not safe to be on the road. The insurance company told is that it is non-drivable. See our story below: We have a 3 year old Keystone Alpine 5th Wheel. The frame is bent and cross members are broken. We do not know how it happened. There has been no accident, collision, we didn't run over anything that we recall, no sharp turns or anything that we can recall that would have caused this. We have reached out to...

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Keystone. I literally had to call them and email them every day for 2 months to try to get any kind of answer. They came back and said that the problem is not theirs. That the issue must have happened due to impact. We have reached out to Lippert (again, will never buy an RV with a Lippert frame again and yes, I know they provide the largest percent of frames to the RV industry but there are also a lot of issues with the frames. Most people sign NDA's to get their problem settled. I probably would have settled for that just to get back on the road). They said they will not cover the issue since they believe there had to be some sort of impact. We have Progressive Insurance. They said they will not cover the issue since they do not see signs of impact and classify the issue as normal wear and tear. On a 3 year old RV that we bought brand new? Really? It took an unreasonable amount of time for them to get us answers as well. Meanwhile, we have been stranded for 3.5 months waiting for the 3 companies above to get us answers. The amount of time I have spent trying to get this resolved is beyond ridiculous.

Filed Incident StructureNHTSA 11641611
2021 Keystone AlpineBody, doors & structure

On or about August 2021, the front frame flexed, causing the body to crack from both front slides lower forward corners going forward. Camper was taken to RVOutlet in Longs SC (now Blue Compass RV)to be repaired in September of 2021. The front frame section was found to be cracked, and was repaired per Keystone TSB procedures, repairs completed in February 2022. These repairs are documented by Keystone, however, I do not have a copy of the repair invoice as the dealer was sold and the computer systems changed, as...

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I was advised I could not get a copy of the repair invoice. This was the first long trip, over 300 miles, the unit had been on, and the frame failed, has not shown any issues thus far after repairs.

Filed Incident Structure · Unknown or otherNHTSA 11625687
2022 Keystone AlpineBody, doors & structure

I purchased a 2022 Keystone Alpine 3720MD fifth wheel RV from Bish's RV in Anderson, Indiana (Modern Trailer Sales at the time) in February of 2023. Starting in early 2024, I noticed a crack starting to form in the fiberglass exterior wall on the driver's side of the RV originating from the lower left-hand corner of the opening for the master bed slide. Over the past 7 months, that crack has continued to grow in length as well as get wider over time. I am very concerned about the structural integrity of the...

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underlying frame of the RV as I have read about many other owners of Keystone Alpines experiencing "frame flex" problems with their 2022 RV's. I have submitted pictures of the problem to Bish's RV and took it to them for an inspection on [[redacted]]. After the inspection, they acknowledged it was a frame flex issue and said they would be submitting it to Keystone for warranty coverage. However, I have not been able to speak with Bish's RV since then, even though I have called repeatedly. They do not answer their phones in the service department and do not return messages. I would like to get this problem resolved before the problem gets worse or results in some type of catastrophic failure while driving it on the road resulting in an injury to us or another driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident StructureNHTSA 11616377
2020 Keystone AlpineBody, doors & structure

Unit has suffered damage to the chassis due to frame flex. An attempted repair was made by the manufacturer during the winter of 2023/2024 but again failed during the summer of 2024. RV was taken to a local dealer where a "Flex test" was conducted, unit failed the test as it exceeded the manufacturers tolerances. Unit has since been parked at the dealership while I battle the manufacturer on an attempted solution. This frame flex and failure is industry wide and affecting many RV's.

Filed Incident StructureNHTSA 11616326
2021 Keystone AlpineBody, doors & structure

The pin box is moving separately from the framework. What this means is the structure the holds the pin box is starting to fail which could cause the camper to separate from the truck when being pulled down the highway which could cause injury or death to people on that highway. It's a known defect

Filed Incident StructureNHTSA 11603209
2022 Keystone AlpineBody, doors & structure

After buying this trailer brand new, we took it on our first out of state trip. We drove from Minnesota to South Carolina roughly 1000 miles. In the location of the front kitchen slide out there is now a crack forming diagonally from the lower corner of the outside of the slide out. After doing research we learned this is what shows on the outside of the fiberglass when aluminum frame welds are breaking. We contacted Keystone, they started a warranty claim and gave us contacts to call. So far the only location...

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Keystone gave us in Minnesota told us they no longer will do the repair because Keystone does not reimburse them fully for the repair. In hopes to get them to help I offered to pay the difference, waiting to hear back. Other places are now a year out in scheduling for the repair. Keystone also informed me they will not be doing any reimbursement for any inconveniences this is causing.

Filed Incident StructureNHTSA 11585968
2020 Keystone AlpineBody, doors & structure

The sidewall of the camper is cracking at the front, lower corner of the left front slide out. This could be an indication of a major structural issue within the wall of the camper. This crack is located in an area of high stress due to the design of the 5th wheel camper. If the structure fails while the camper is being towed at highway speed, a catastrophic event would occur endangering my life and possibly the lives of other motorists. These seems to be a known, recurring issue in many Keystone/Alpine 5th wheel...

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campers around this model year. My camper is available for inspection and repair. I just found the crack yesterday (4/2/2024) so no inspection has been done by the manufacturer or repair service. The movement causing the crack appears to be somewhat minimal (though I have no proven way to measure the movement) at this time but I'm afraid it will get worse and lead to a catastrophic failure. It certainly won't get any better without repair.

Filed Incident Structure · Unknown or otherNHTSA 11580875
2012 Keystone AlpineElectrical systemBody, doors & structureEquipment & accessories

This has been a contiuned issue with not only the Alpine but Montana as well. Especially with Front Slide outs. The unit is cracking at the lower front frame of the slide out. Causing dangerous cracks to the inner frame. The unit is over flexing and therefore causing the Welds to break , which will cause the walls to crack and you could end up with extreme damage. My unit ended up with $20,000 worth of damage. I was lucky my insurance paid it, but at that time we did not know that it was a frame issue. It was...

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not until after the fact and after it was repaired that if it were known that it was a frame issue the unit would not have been covered. Therefore we would have had to pay out of pocket. Keystone and also Lippert refused any warranty. I am the second owner and it was 3 yrs old when purchased. Electrical issues. Unit almost caught fire, had smoke coming from upper vents and it took out the Microwave and Dryer. Wiring is not installed with the best of safety. Plug at rear of unit shorted out while hooked to NEW shore power. The whole drivers side of unit lost power. Replaced plug at rear of unit, manufacture refused to check out. Since then we have had power issues with RV. Had to replace Microwave and still have yet to replace dryer. Plugs in walls are very cheap, wires of crimpt and not wrapped and tightened down like residental wall plugs.

Filed Incident Electrical system · Structure · EquipmentNHTSA 11570344
2022 Keystone AlpineBody, doors & structure

5th wheel is experiencing what is defined as frame flex. My rig has not been fixed yet so i can not describe where tthe cracks are at this time. Keystone has said they will cover repairs. I feel this item should be looked at further, it is a know issue that is being covered up. Once I found a dealer to complete the repairs I stated I was nervous about traveling 6 hours to them. What they described to me about the condition of other rigs that have been brought in was scary. This defect can cause death if the rig was...

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to completely fail on the road. If these were commercial vehicles they would never pass the yearly inspection. Please consider looking into this and making the manufacturer accountable for all.

Filed Incident StructureNHTSA 11569762
2018 Keystone AlpineBody, doors & structure

RV shows early sign of possible frame flex by developing a bulge on the front drivers side slideout area. Keystone was notified and denied warranty participation because unit was outside of the warranty period. Frame flex is a known safety issue on multiple RVs and keystone is aware of this. Keystone has repaired other units due to the safety concern of a crack in the frame jeopardizing the integrity of the RV while being towed. The RV was seen at the dealer who took measurements that are consistent with frame flex.

Filed Incident StructureNHTSA 11556370
2021 Keystone AlpineBody, doors & structureWheels & tiresCrash

My husband and I purchased a 2021 alpine Keystone 3712 KB fifth wheel on June 2, 2021 around the end of Aug 2021. We left to Oregon for our vacation. Around the first part of September 2021 our trailer started showing signs of issues. We put it in the camper world in Eugene OR and found out that it had front structural damage where they tore out all the the foam off the front goose neck & replaced it with tongue in groove wood. In November 2021 we were finally able to bring the trailer back to Utah. On our way...

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home. We blew two driver side tires simultaneously. It caused thousands to repair. I spoke with a tire specialist. He looked at the tires and said they weren't even rated for us to load our trailer up with water and all the essentials that are required to camp We were told at the KOA by people that worked for those companies that we should've replace the tires we didn't believe them of course because we just bought it and put $104,000 into this RV only to regret not listening to the people that were once employed for these companies in music it was a defect or problem. Since that time we've had the trailer in the RV repair shop more than we've even been able to enjoy it over the last two years I believe we've only used it a total of five times and every time there has been a problem where it's had to been returned to the repair shop. We are now having issues again where the front coach is starting to make a scene and cracking noises it's the same thing that happened the first time when we had the front structural damage we don't get any help from Parris RV in Salt Lake City or from Keystone only to be told to go through warranty . I feel like this is unfair for us to put this much money into something that we wanted to enjoy and have not been able to do so for over two years . There are many more issues that are going on with this RV but I don't believe I have enough characters to tell you everything.

Filed Incident Structure · Tires · Unknown or otherNHTSA 11544186
2016 Keystone AlpineBody, doors & structureEquipment & accessories

Shortly after picking up our new rv , we noticed the two center slideouts would creep out while towing rv on highway. We have notified keystone of this prob and have had the rv in the shop 2 times and was told it was a hydraulic leak , and still to this day it is still the same problem, slideout are coming out going down highway. I am taking the rv back in again to another repair shop. This is a highway hazard while the vehicle is in motion on any road or highway slideout out could hit anything in its path. Now as...

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we travel we have to stop every 40 miles to get to rv controls to slide them back in. It is getting worse they are coming out more often. We have all records of this problem , when we reported it to keystone, at first we thought it was a computer glitch. Is there any correspondence you can send to keystone to get this problem resolved before it causes an accident? *Tr

Filed Incident Structure · EquipmentNHTSA 11057236

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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