Keystone RV Company (Keystone) is recalling certain 2024 Cougar, 2025-2026 Alpine, 2026 Montana, and Walkabout recreational trailers. The shock bolts may have been incorrectly tightened.
Suspension
Keystone Alpine Suspension problems by year
7 complaints filed with NHTSA about the Keystone Alpine's suspension. Broken springs, struts, control arms, ball joints, noises and alignment that won't hold.
Suspension complaints by model year
Suspension recalls
Latest Alpine suspension complaints
UNKNOWN The frame and wall of the RV seem to be separating. This is called frame flex in the industry. We are having the RV inspected to be sure. If this is confirmed it could put the passengers and others on the highway at risk. There were no warnings with the exception of physical seeing the damage before a professional inspection was done.
The contact owns a 2022 Keystone Alpine RV. The contact stated that upon delivery, the RV pipes were frozen. Additionally, the contact stated that the driver's side and the top large windows were shattered in the living room. The back wall had separated from the kitchen counter back wall. The solar panels failed to charge. There was water pouring from the belly of the unit. There was vibration while pulling RV. The vehicle was taken to the local dealer, where the parts were replaced under the warranty after 280 hours. The mobile technician came to repair the frozen pipes. The manufacturer was contacted by letter, but no assistance was provided. The failure mileage was unknown.
Stress Crack under Kitchen slideout. Dealer told me this is common. I disagree
Shakle bolts holding the springs and axels to the frame are loose and or stripped causing the nut to fall off the shakle bolt and the bolt eventually working its way out of the mounting allowing the axel to shift under the trailer possibly causing an catastophic accident. I was informed to check the bolts from an owner of the same year and make camper. Fortunately, I found one stripped ready to fall off, and 4 loose before my next trip. Unfortunately he lost one of the bolts and his axel cocked sideways and...
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wore out his rear set of tires. I have in my possession the nut that was stripped. These nuts and bolts are a critical part of the safety and suspention of the trailer and need to be properly torqued and checked before they should be allowed on the road.
Bolt failed on the axle hanger while traveling down the road .
I was taking my fifth wheel from my house and putting it in to storage, about 4 miles away. I noticed when arriving, my fifth wheel camper was leaning to the right. I checked under the camper and noticed the right rear leaf spring was not in the rear hanger bracket and was lodged up inside the frame. I also noticed rubbing to the right rear tire due to the suspension system / leaf spring. I used the hydraulic leveling system and a pry bar and hammer to get the leaf spring back in to the rear hanger bracket. I then...
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installed a high tension bolt I purchased from fastenal to get it to a rv dealership about 15 miles away. The rv dealer service dept. Installed a new lippert bolt. The roads from my house to the storage unit are of very good condition and a few turns from street to street. I was driving no more than 45 mph. I am wondering what damage might have occurred if I were on the interstate traveling at a higher rate of speed and this lippert bolt or another of the eleven happens to shear.
The tight rear shackle bolts failed on the lippert auto alignment suspension, causing the trailer wheels to become misaligned forcing the trailer to force the suspension to track to the left. The shackle bolts failed to the nuts became loose causing the shackle plates to fall off the trailer. The condition was dangerous because the trailer could have flipped when towed. I had to have the trailer suspension repaired. The shackle bolts were determined to be undersized for the trailer and the cores had been bored to...
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allow grease fitting to be installed in the heads of the bolts weakening the structural strngth. The bolts were replaced with solid bolts at all points of the suspension to prevent further failure. I have been informed by my dealer that forest river has recalled trailers using the lippert self-aligning suspension because the shackle bolts shear off. This issue would be exactly the same issue as mine. More images available!
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data