Keystone RV Company (Keystone) is recalling certain model year 2014-2015 Keystone Avalanche recreational vehicles, model 355RK, manufactured from May 6, 2013, through April 24, 2014; model year 2015-2016 Keystone Alpine, models 3100RL, 3101RL, 3555RL, 3556RL...
Body, doors & structure
Keystone Laredo Body problems by year
8 complaints filed with NHTSA about the Keystone Laredo's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.
Body complaints by model year
Body recalls
Latest Laredo body complaints
The driver side main support beam that runs the entire length of the trailer from front to back cracked. Also, many of the support beams that run the width of the trailer were twisted and nearly falling off. We had to replace the entire main support beam on the driver side as well as smaller supports that ran the width of the trailer. The first repair was in June 2022 for the smaller support beams. The second repair was in April 2023 for the long, driver side support beam.
Tl* the contact owns a 2005 keystone laredo 25rl. The contact stated that while driving, the pin box fractured. The contact mentioned that three of four connecting points were torn . The vehicle was taken to a local welding shop who confirmed the failure and stated that the pin box was defective and provided a temporary fix. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 15,000. Updated 07/08/11 *bf pictures received updated 07.18.11
Tl*the contact owns a 2008 keystone laredo. The contact stated that the trailer front frame key pin assembly hook separated from the vehicle with broken welds. The manufacturer repaired the front assembly by providing additional support to the welding. The rear hangers for the center wheel assembly separated from the frame. The manufacturer offered no assistance. The tires also needed to be replaced because the structure was not aligned correctly. The failure mileage was 5,000 and the current mileage was 10,000.
While traveling in the us, I noticed excessive flexing of pinbox of fifthwheel trailer while towing. Visible up-and-down movement of pinbox frame relative to the front structure of the trailer. Upon inspection, several cracks and tears were discovered in the metal of the tubular crossmembers adjacent to the welds where the pinbox was attached to the frame. The cracks were spreading, and would have resulted in complete separation of the pinbox from the trailer, and resultant separation of the trailer from the tow...
Read the full complaint
vehicle. I contacted keystone, the rv manufacturer, and supplied photographs of the cracking. They eventually denied responsibility, saying the vehicle was out of warranty, and suggested I contact the frame subcontractor, lippert. I chose to get the frame repaired at a frame welding facility at my expense, as we had to travel home with the rap from florida to ontario. Photographs and copies of email correspondence are available if required. The result of a complete separation of the frame/pimps would obviously have been catastrophic, especially if it occurred at highway speed. *Tr
Tl*the contact owns a 2008 chevrolet silverado 2500 hitched to a 2004 keystone laredo 284bh travel trailer. While the vehicle was parked the contact noticed that the front end of the vehicle slightly collapsed on the ground and both a frame beams were equally bent. The vehicle was towed to an independent mechanic who stated that the a frame beam was poorly designed with inexpensive materials. The vehicle was being repaired when the complaint was filed. The failure mileage was less than 10,000.
Family was traveling on good highway at 65 mph and right front tire on keystone rv fifth wheel camper blew out and severed the propane copper tubing that supplies fuel to the cook stove. Fortunately I saw the tire blow and stopped immediately. The venting fuel from the propane tanks was spraying in the wheel area which could have started a fire and burnt up the camper and tow vehicle/occupants. Upon inspection I discovered there was no wheel well over the tires and the propane and water lines were directly above...
Read the full complaint
the wheels only protected by a thin layer of rip stop tarp and fiberglass insulation. Above that is only wood which after the tarp gets damaged by road debris damages the tarp will cause the wood to rot and damage the camper. I contacted keystone and were told that this is a warranty issue and or tire manufacture issue. It is not a warranty issue, it is a design flaw and grave safety issue. They also stated that they would not participate in repairs. If I had not noticed the tire blow out the remaining bead construction would have left the rim and the rim would have been running on the road and caused sparks which no doubt would have resulted in grave consequences for my family. *Tr
Dt*: the contact stated while traveling 55 mph on dry road conditions, the front passenger tire exploded without warning and wrapped itself around the front axle. The trailer was pulled over, and when changing the tire, it was noticed that the other 3 tires only wore on the inside tread. The tire was changed, and the trailer was taken to a tire dealer, who replaced all 4 tires. The trailer dealer was contacted the following day, who expressed that the trailer, along with other models had problems with the axles....
Read the full complaint
The axle manufacturer was contacted, and admitted that some trailers had the incorrect axles installed on them. The trailer manufacturer also confirmed the axle problem. New axles were ordered, and upon installation, it was noticed that the hubs on the drums were not pressed in all the way. This caused the hubs to leak grease on the brake shoes, which caused the electric brakes to not work correctly. Also, the spring brackets on the new axles were not welded correctly, and were 3/16 of an inch off. Also, when moving the trailer to install the new axles, the service dealer noticed the hitch going up, but the trailer was not moving. Upon inspection, it was noticed that 2 welds fractured where the hitch was welded to the frame of the trailer. The contact expressed concern that incorrect axles installed on a trailer, and a defective hitch posed a major risk to safety. This was a 2003 keystone laredo, not 2004 model.
Dt: rv, 5th wheel cougar made by keystone rv company in goshen had a problem with the frame. While driving the i-beam frames were buckled inward. There was an advisory service bulletin #00-9 on this issue. But the consumer was never notified by keystone or the dealer. The dealer has insisted that vehicle could not be driven due to cracks. The consumer had to buy a new trailer.*Ak the shackles attaching the leaf springs to the main frame were cracked/broken and separating from the frame. The consumer's insurance company deemed the trailer a total loss and paid the consumer $14,756.00, The cost of a used trailer. *Nm
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data