I have a lexus 300 es hybrid that advertises 39/40 mpg. I have been getting in the upper 28-31 mpg for 2 and a half years now .When I first received the vehicle in the first month I complained about this gas mileage problem. They told me the vehicle needed to break in for 500 miles. After that I contacted lexus again, they said the car needed a 2000 mile break in . I keep getting more and more excuses and the run around. Then they told me it was my driving habit. I have a class a commercial drivers license and...
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have been driving big rigs for over 15 years . I now how to drive and I have a very good driving record with no incidents to date. So that excuse was another pass-the-buck routine from lexus. I let this go for such a long time, since I was discouraged and very disappointed in the horrible customer service and accountability from lexus. This was just too much to understand. I had a lexus 200 ct pre paid lease that gave me very good mpg. I wanted a larger vehicle so after seeing the maroney 39/40 mpg boasted on the lexus 300 es hybrid and on many national advertisements, I decided to turn my ct 200 in six months early at a $2000 pre payment loss to me. This decision was solely based on the proclaimed advertisement claims under federal law and testing updates that I solely relied on . I now feel that I was exploited to lease my 300 es hybrid under false advertisment claims and fruadulent claims by lexus.Why do I say that? Because the vehicle has never given me anything close to the mileage claimed , never have I had 35 + miles on this vehicle and most of the time always exclusively in the 29-31 mpg range. This is not a problem I caused. This is a problem lexus caused. I have been cheated and deceived and ignored, told there is nothing they can do . I had the car checked and they gave me a song an d dance story. Since they need the car for a while to check this.