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Vehicle safety record

2016 Lexus ES300H Problems, complaints & recalls

Owners have filed 7 complaints about the 2016 Lexus ES300H with NHTSA, most often about the brakes (4) and the electrical system (1). Those complaints describe 2 crashes. There are no recalls for it. For comparison, the 2015 has 6 and the 2017 has 1.

NHTSA data checked

CAbout as many problems as a typical ES300H year, for its age

#230 most complained-about 2016 vehicle

Complaints
7
Recalls
0
Crashes
2
Fires
0
Injuries
0
Deaths
0

Most common 2016 Lexus ES300H problems

Share of all 7 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

No recalls for the 2016 Lexus ES300H

NHTSA lists no recalls for the 2016 Lexus ES300H. Recalls can be announced at any time - this page updates daily.

What owners say

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7 complaints about the 2016 Lexus ES300H

Newest first, as filed with NHTSA by owners.

Brakes

The vehicle started experiencing the vaccum leak in the master brake cylinder/actuator/booster where the booster pump would run continually every 15 seconds causing the danger to brake failure. Dealer was contacted but refused to help. Eventhough toyota prius hybrids and newer and some other toyota that share the same design brake booster and master cylinder has been recalled previously. It is common failing component but dealer does not provide any assistance leaving vehicle owners pay thousands to replace abs brake components and bleed the system. Need your help!

Filed Incident Service brakesNHTSA 11436189
BrakesCrash

I attempted emergency braking on elevated highway during snowy conditions. Speed was approximately 40-45 mph. Pressed firmly on brake pedal and nothing. Nothing. Began pumping on brakes and still nothing. Steered car away from braking vehicles in front of me and veered car into median wall to avoid rear end collision. . Severe damage to car, but no air bag deployment and avoided hitting any other cars. I've had abs on multiple toyota and lexus vehicles in the past, I have never experienced anything like this....

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There was no braking. I have pictures of the car, but the damage was due to hitting the interior highway wall. This is a certified lexus vehicle that I purchased just over one year ago (12/31/19). I just had my second six month check up covered by lexus under warranty. Mileage is approximately 36k miles.

Filed Incident Service brakesNHTSA 11396375
Brakes

A delay/slippage is occurring not from brakes but within the pedal inside the car when apply hard stop., Changed brakes and rotors but noise still occurring I believe its from the brake booster or the electronic brake pump. No recalls found for 2016 but same issue and recall found in 2019 es300h. I've been experiencing this since I bought the car but didn't think much of it until my certified master tech looked at it. And the look on his face was scary. *Tr

Filed Incident Unknown or other · Service brakesNHTSA 11327197
Acceleration & cruise controlBrakes

April 26, 2019 was driving with family our 2016 lexus es300h on i-44 west, heading into joplin, mo. The radar cruise control was set to 75 mph, and I was driving in leftmost passing lane behind a car going about 65 mph, which kept my speed also at 65 mph. The car directly in front of me moved to an open lane to the right, with clear path in front of my vehicle to allow acceleration up to 75 mph. Note: it was a clear day, slightly cloudy, road was flat, no curves. Instead of accelerating my vehicle suddenly...

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instead applied the brakes, the accelerator pedal not responsive to anything I did to increase or maintain speed, with vehicle quickly coming to a stop as I moved into the grass median area separating the freeway before car died in the passing lane. Collisions was barely avoided as pickup truck behind me slammed on their brakes and veered into median grass to avoid hitting me or getting rear ended themselves from behind. My car came to a complete stop even though entire time I had accelerator depressed. Once stopped I exited the car, talked to the other driver, who informed me my brake lights were on during the entire incident. I went back to the car which was still running, car once again responded to accelerator being depressed, and we continued our journey. It appears the pre collision system which this car had turned on at the time improperly engaged, even though nothing was in front to have caused proper activation. We were lucky, we could have easily been rear ended by a semi-truck as they heavily travel this freeway, or possibly been in a location where there was not a good shoulder to allow the quick stop with minimal impact to traffic going at high speed.

Filed Incident Vehicle speed control · Service brakesNHTSA 11209302
Engine & cooling

I have a lexus 300 es hybrid that advertises 39/40 mpg. I have been getting in the upper 28-31 mpg for 2 and a half years now .When I first received the vehicle in the first month I complained about this gas mileage problem. They told me the vehicle needed to break in for 500 miles. After that I contacted lexus again, they said the car needed a 2000 mile break in . I keep getting more and more excuses and the run around. Then they told me it was my driving habit. I have a class a commercial drivers license and...

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have been driving big rigs for over 15 years . I now how to drive and I have a very good driving record with no incidents to date. So that excuse was another pass-the-buck routine from lexus. I let this go for such a long time, since I was discouraged and very disappointed in the horrible customer service and accountability from lexus. This was just too much to understand. I had a lexus 200 ct pre paid lease that gave me very good mpg. I wanted a larger vehicle so after seeing the maroney 39/40 mpg boasted on the lexus 300 es hybrid and on many national advertisements, I decided to turn my ct 200 in six months early at a $2000 pre payment loss to me. This decision was solely based on the proclaimed advertisement claims under federal law and testing updates that I solely relied on . I now feel that I was exploited to lease my 300 es hybrid under false advertisment claims and fruadulent claims by lexus.Why do I say that? Because the vehicle has never given me anything close to the mileage claimed , never have I had 35 + miles on this vehicle and most of the time always exclusively in the 29-31 mpg range. This is not a problem I caused. This is a problem lexus caused. I have been cheated and deceived and ignored, told there is nothing they can do . I had the car checked and they gave me a song an d dance story. Since they need the car for a while to check this.

Filed Incident Unknown or other · EngineNHTSA 11129222
Transmission & drivetrain

While placing the stick shift in appropriate position, the top of the shift know began to spin around, causing driver to lose grip of stick. This occurred initially with vehicle stopped and attempting to put vehicle in park. Upon contact with dealership (len stoler, lexus of towson) and bringing the car in for inspection, two service reps and a service technician agreed that the knob should not spin. The technician stated that it was a potential safety issue. After dropping the car off, the dealership contacted...

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me to state that this was normal. If so, this is a bad design. Why would anyone want the top part of the stick shif to be loose and spin around? The cheap design is a defect and should be corrected.

Filed Incident Power trainNHTSA 10934805
SteeringElectrical systemAirbagsCrash

Tl* the contact owns a 2016 lexus es300h. The contact stated that while driving at approximately 70 mph, the vehicle veered off the road and crashed into an embankment without warning. The air bags did not deploy. The pre collision and lane departure assist failed. A police report was filed. No medical attention was required. The vehicle was towed to a tow yard and then a collision center where the vehicle was deemed destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 2,429.

Filed Incident Steering · Electrical system · Air bagsNHTSA 10860565

Lexus ES300H: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20200100-A
20190100-A
20185010AirbagsC
20171000Transmission & drivetrainA
20167020BrakesC
20156110Fuel systemC
201414130Electrical systemF
201340180BrakesF
All ES300H years

2016 Lexus ES300H vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2016 Lexus ES300H

Does the 2016 Lexus ES300H have any recalls?

NHTSA lists no recalls for the 2016 Lexus ES300H right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.

What are the most common problems with the 2016 Lexus ES300H?

By the complaints owners filed with NHTSA, the most common problem areas are the brakes (4), electrical system (1), engine & cooling (1).

How many complaints has the 2016 Lexus ES300H had?

7 complaints have been filed with NHTSA, the first on April 20, 2016 and the latest on October 10, 2021. Of these, 2 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2016 Lexus ES300H a reliable vehicle?

Its Safety Index is 48 out of 100 (grade C: about as many problems as a typical Lexus ES300H year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Lexus ES300H years have the most complaints?
What should I do if my 2016 Lexus ES300H has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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