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Vehicle safety record

2018 Lexus ES300H Problems, complaints & recalls

Owners have filed 5 complaints about the 2018 Lexus ES300H with NHTSA, most often about the airbags (1) and the engine & cooling (1). Those complaints describe 1 crash and 1 injury. There are no recalls for it. For comparison, the 2017 has 1 and the 2019 has 0.

NHTSA data checked

CAbout as many problems as a typical ES300H year, for its age

#227 most complained-about 2018 vehicle

Complaints
5
Recalls
0
Crashes
1
Fires
0
Injuries
1
Deaths
0

Most common 2018 Lexus ES300H problems

Share of all 5 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

No recalls for the 2018 Lexus ES300H

NHTSA lists no recalls for the 2018 Lexus ES300H. Recalls can be announced at any time - this page updates daily.

What owners say

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5 complaints about the 2018 Lexus ES300H

Newest first, as filed with NHTSA by owners.

AirbagsCrash1 injury

Tl* the contact owned a 2018 lexus es300h. The contact stated that while exiting the freeway at about 50 mph, unable to see very well during night time, the contact went off the pavement and onto the grass. The contact was on the right side of the guardrail and realized he was off the road then attempting to slow down but the vehicle slid on the grass. As a result, the contact crashed into a concrete wall. The front end of the vehicle jammed inward to the dashboard causing the steering wheel to encounter his chest....

Read the full complaint

All the air bags deployed but the steering wheel air bag uninflated rapidly after deployment. The driver side door failed to open due to being jammed from the accident. The 'inform device' notified authorities that the contact was involved in a crash. The contact wiggled until he was released. A passer by stopped to assist and opened the front passenger side door and assisted the contact with exiting the vehicle. The ems and the police arrived to the scene. The contact examined the contacts chest pain, two blood pressure exams, and echocardiogram on the scene. The following morning the contact sought further medical attention at a hospital where he was kept for 1 day. During his hospital stay there were x rays and ct scan were performed. A police report was filed (case number: 19263125, police officer's badge number 12). The vehicle was totaled and was towed to a collision center. The contact called the north park lexus of san antonio, texas dealer (210-308-8900, located at 611 lockhill selma rd, san antonio, tx 78216) to inform them of the incident. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.

Filed Incident Air bagsNHTSA 11296702
Lights

When driving the low beams on my lexus es 300h illuminate a maximum 4 dividing lines on a road and that's equal to 120 feet. My auto high beams come on frequently as the low beam lights at night are very limited . I have a 2019 camry and those lights which are similar illuminate at least 200 feet and at least 8 dividing lines. My dealer checked and stated they are correct.

Filed Incident Exterior lightingNHTSA 11153497
Other & unknown

I have a horrible experience with my new lexus es300h 2018. I leased the car from keyes in van nuys(la). When I seat in the car after 5 minutes some thing cause itching my face,this situation is even worsed when I drive in the highway. I took my car to dealership more than 8 times they start cleaning changing the cabin air filter but the problem is still there. I gave rides to my friends also and they complain in a same way that I did (itching, coughing). Last week I went to the hospital because of breathing problem that I get and now I am using inhalation aerosol. This issue need a serious inspection because non of these dealer are able to identify the problem.

Filed Incident Unknown or otherNHTSA 11115493
Engine & cooling

Tl* the contact leased a 2018 lexus es300h. While driving 65 mph, a chemical substance entered the cabin of the vehicle from the ventilation system. The contact experienced itching of the face, coughing, and throat complications that required medical attention. The dealer (lexus of serramonte, 700 serramonte blvd, colma, california 94014) was made aware of the failure and cleaned the interior of the vehicle, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 80.

Filed Incident EngineNHTSA 11109929
Seats & seat belts

I was told by a customer service agent through email that "the latch system should not be used for rear facing child seats." This is completely shocking to me as there are no indications in the manual that this is the case. We have been driving with our daughter for months using the latch system for her rear facing convertible car seat. It would have been easy enough to install with the seat belt instead.

Filed Incident Seat beltsNHTSA 11090316

Lexus ES300H: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20200100-A
20190100-A
20185010AirbagsC
20171000Transmission & drivetrainA
20167020BrakesC
20156110Fuel systemC
201414130Electrical systemF
All ES300H years

2018 Lexus ES300H vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2018 Lexus ES300H

Does the 2018 Lexus ES300H have any recalls?

NHTSA lists no recalls for the 2018 Lexus ES300H right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.

What are the most common problems with the 2018 Lexus ES300H?

By the complaints owners filed with NHTSA, the most common problem areas are the airbags (1), engine & cooling (1), lights (1).

How many complaints has the 2018 Lexus ES300H had?

5 complaints have been filed with NHTSA, the first on April 26, 2018 and the latest on January 2, 2020. Of these, 1 describe a crash and 0 a fire, and together they report 1 injury and 0 deaths.

Is the 2018 Lexus ES300H a reliable vehicle?

Its Safety Index is 52 out of 100 (grade C: about as many problems as a typical Lexus ES300H year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Lexus ES300H years have the most complaints?
What should I do if my 2018 Lexus ES300H has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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