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2014 Lexus ES300H Problems, complaints & recalls

Owners have filed 14 complaints about the 2014 Lexus ES300H with NHTSA, most often about the electrical system (5) and the driver assistance (3). Those complaints describe 3 crashes and 1 injury. It is covered by 1 recall, the latest in November 2015 for the crash imminent braking. For comparison, the 2013 has 40 and the 2015 has 6.

NHTSA data checked

FFar more problems than a typical ES300H year, for its age

#217 most complained-about 2014 vehicle

Complaints
14
Recalls
1
Crashes
3
Fires
0
Injuries
1
Deaths
0

Most common 2014 Lexus ES300H problems

Share of all 14 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2014 Lexus ES300H recalls 1

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Forward collision avoidance: crash imminent braking

15V72800030,812 vehicles affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
The risk
A vehicle that unexpectedly brakes increases the risk of a crash.
The fix
Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

What owners say

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14 complaints about the 2014 Lexus ES300H

Newest first, as filed with NHTSA by owners.

Visibility & wipers

Driving on highway, 60mph. Friday jan 17th, 2020. 5Pm. Cold out. Hear loud sound like gun shot. Startled me. Thought tire blew so pulled to shoulder on highway. Tires were fine and was like what the heck. Got back in car started to get back on highway and heard noise above my head. Looked up sliding door to sunroof vibrating. Slide open a bit and sunroof glass was gone. Pulled back over and got out and looked. Glass just exploded and big hole, see pics. Nothing fell on it or hit it. Next day shopped vac the glass and now waiting to get fixed.

Filed Incident Visibility / wiperNHTSA 11301182
Acceleration & cruise controlDriver assistanceBrakesCrash

The car had a mind of it's own when I was backing out a parking spot it wouldn't allow me to press down the brake(like the abs was fighting me) to stop before it shortly crashed into a concrete pillar and then when I put it in drive it took off on me and crashed/stopped into a fence again wouldn't press down the brake to allow me to stop it before it crashed into a guard railing/fence. I quickly turned it off and back on before trying to back out of the crash and it acted fine after that. My deductible some how...

Read the full complaint

was $2,500 so I've yet to fix it because of the outrageous price since the accident the end of october of 2018(today's date 7-9-2019) since lexus wouldn't follow up on this when I tried to contact them when this accident happened. I'm going to have to default on this car since it's just dead weight and I can't use it as I attended it to be my ride share car(lyft, uber, turo) to help make ends meet with my single income single parenthood household.

Filed Incident Vehicle speed control · Electronic stability control (ESC) · Service brakesNHTSA 11230510
Electrical systemCrash

Cpsc: the consumer stated that the smart ride device caused the lights on his dashboard to malfunction (abs light, brake light, etc.). Which caused him to have an accident in his car. *Dt *js

Filed Incident Electrical systemNHTSA 11217960
Body, doors & structure1 injury

My car has spoiler build on its trunk lid which caused the trunk lid to come down during minor wind causing serious body injury resulting in multiple stiches. From the examination of the vehicle, it was found that lexus did not leave air vent between the spoiler and surface if the trunk lid creating an air pocket resulting in smashing down the lid at extreme high speed. This incident happened when vehicle was parked in parking lot and I was filling the trunk with purchased groceries. From the airflow test we...

Read the full complaint

performed it was clear that lexus did not leave air vent to purge the air out, provide trunk lid more stability to stay open. Its also visible the trunk lid has weak hinges that hold the lid up when open and missing safety bars. The lid its self has sharp edges with no protective lining, hence act like a blade when lid hits any person. Lexus has inspected my vehicle and no report has been shared to me till I file this complain. I feel its design defect. The spoiler was installed for good reason, however lexus may not have performed safety tested when the trunk lid is in open conditions.

Filed Incident StructureNHTSA 11176617
BrakesElectrical systemAcceleration & cruise controlFuel systemCrash

When I was pulling out of a parking spot in reverse the brake was fighting me so it kept going into a concrete pillar then when I shifted it into drive it did it again and now matter how hard I pressed the brake it couldn't of stopped till it ran into a fence not far in front of the car when it hit the concrete pillar. I quickly turned it off and back on then it responded accordly then. It was like the abs was fighting me when I was pressing the brake and not allowing me brake to be pressed to slow/stop the car both first in reverse then forward to pull away from the crash.

Filed Incident Service brakes, hydraulic · Electrical system · Vehicle speed control · Fuel / propulsion systemNHTSA 11144604
Other & unknown

Every time I turn on the ac smell stinks . Even I replaced all air filters. I heard toyota camry had same issues

Filed Incident Unknown or otherNHTSA 11129470
Other & unknown

While driving through downtown atlanta (moderate speed), on a saturday (no construction), and nowhere near any overpass (falling objects), our unopened sunroof exploded. We heard a loud "bang", and thought we had suffered a tire blowout, followed by another loud noise a few seconds later and could see something in the rear view mirror flying off the back of the roof. When we were able to pull over and stop, we found the glass in our sunroof had disintegrated.

Filed Incident Unknown or otherNHTSA 11079085
Engine & cooling

Hybrid engine not fully working , estimated mpg 40 mpg car is only getting now 22.5 And is getting worse. My wife had the same problem with her lexus hybrid and the dealer denied problem for 3 months until they sent a serviceman from california to fix problem .

Filed Incident EngineNHTSA 11063115
Driver assistance

Tl* the contact owns a 2014 lexus es 300h. The contact received notification of nhtsa campaign number: 15v728000 (forward collision avoidance); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Incident Forward collision avoidanceNHTSA 10892001
Driver assistance

Tl* the contact owns a 2014 lexus es300h. The contact received notification of nhtsa campaign number: 15v728000 (forward collision avoidance) however, the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Incident Forward collision avoidanceNHTSA 10837118
Electrical system

Tl* the contact owns a 2014 lexus es300h. The contact received a notification of nhtsa campaign number: 15v728000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 03/09/16*lj *tr

Filed Incident Electrical systemNHTSA 10818714
Visibility & wipers

The car was parked for a few hot days and the front windshield cracked at some point while the car was parked. The crack appeared from the bottom slightly to the right of center looking at it from inside the car. It does not appear to be an impact of any type. I assume it is a defect in the window or how they are mounted.

Filed Incident Unknown or other · Visibility / wiperNHTSA 10745097
Electrical system

2014 Lexus es300h. Discrepancy in the speedometer/odometer systems. *Ta the speedometer appeared to register speeds two-to-three miles an hour faster than the vehicle was being driven. It was determined by setting the cruise control to a given speed, then observing the unit's average speed readout. The discrepancy was the same at any speed from 30 mph to 70 mph. *Jb

Filed Incident Electrical systemNHTSA 10659560
SteeringElectrical systemBrakesFuel system

The button to start and start the vehicle is right next to the radio button. Both buttons are pushed to turn them on and off. I accidentally hit the engine start button instead of the radio button, all power to the vehicle was turned off, complete loss of power steering, brakes and engine. In order to restart I had to come to a complete stop, put the vehicle in park and then restart the vehicle, had this occurred at any speed other than the very low speed I was going, it would have likely caused a major accident. I strongly feel that this is a major safety issue and at a minimum need to have the vehicle reprogrammed to prevent it from being turned off while the vehicle is moving. *Tr

Filed Incident Steering · Electrical system · Service brakes · Fuel / propulsion systemNHTSA 10607602

Lexus ES300H: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20185010AirbagsC
20171000Transmission & drivetrainA
20167020BrakesC
20156110Fuel systemC
201414130Electrical systemF
201340180BrakesF
All ES300H years

2014 Lexus ES300H vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2014 Lexus ES300H

Does the 2014 Lexus ES300H have any recalls?

Yes - NHTSA lists 1 recall for the 2014 Lexus ES300H: crash imminent braking (November 2015). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2014 Lexus ES300H?

By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (5), driver assistance (3), brakes (3).

How many complaints has the 2014 Lexus ES300H had?

14 complaints have been filed with NHTSA, the first on July 1, 2014 and the latest on January 22, 2020. Of these, 3 describe a crash and 0 a fire, and together they report 1 injury and 0 deaths.

Is the 2014 Lexus ES300H a reliable vehicle?

Its Safety Index is 21 out of 100 (grade F: far more problems than a typical Lexus ES300H year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Lexus ES300H years have the most complaints?
What should I do if my 2014 Lexus ES300H has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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